About this property

Comfortable Accommodations: Hotel Karuizawa Cross in Karuizawa offers comfortable rooms with air-conditioning, free WiFi, and modern amenities. Guests appreciate the room comfort and soundproofing. Dining and Leisure: The hotel features a restaurant serving European cuisine for dinner, a bar, and a sun terrace. Additional facilities include a lounge, outdoor seating area, and free on-site parking. Convenient Location: Located 87 km from Matsumoto Airport, the hotel is near St. Paul's Catholic Church Karuizawa (a few steps) and Kyukaruizawa Ginza (3-minute walk). Nearby attractions include Karuizawa Station (2 km) and Usui Pass Railway Heritage Park (18 km). Guest Services: Highly rated for its room comfort, convenient location, and attentive staff, the hotel offers daily housekeeping, ski pass sales, and free WiFi.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
2 double beds
and
1 sofa bed
2 single beds
1 double bed
and
1 sofa bed
2 single beds
and
2 double beds
2 double beds
4 single beds
and
2 double beds
2 single beds
and
2 double beds
and
1 sofa bed
3 double beds
and
1 sofa bed
2 large double beds
and
4 futon beds
2 large double beds
and
2 futon beds
Bedroom
3 double beds
Living room
1 sofa bed
2 double beds
Bedroom
2 extra-large double beds
Living room
2 sofa beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Kimberly
Singapore Singapore
I love the size of the rooms! Excellent for big families. The location is also fantastic just next to the Ginza old street with many delicious food options.
Lærke
Denmark Denmark
Friendly and helpful staff! The rooms felt modern and had a great size with comfortable beds. Location is great, close to the shopping street and the bus which goes from Karuizawa station and all the way to the falls.
Nathaphol
Thailand Thailand
The staff was so nice and suggested us restaurant around. If I could, I would give her 100 out of 10. Cocktail and drink at the bar were great, atmosphere was awesome.
Ravindran
Malaysia Malaysia
The staff especially the front office , were very helpful and made us feel welcome . Helpful book out taxi and recommended places to visit and dine . Thank you to the 3 lovely ladies at the front desk and special shout out to Renu .
Lc
Hong Kong Hong Kong
Very friendly & helpful staff, our first contact with them at check in had been very impressive by their good attitude. Great location , right at Ginza Street , while parking lot at the back is convenient for driving travellers. Room is very...
Heather
Australia Australia
Excellent location. Very central. Hotel validated parking which was right next door. Very close to all the major sites of Church st etc. great recommendation for a massage within walking distance.
Jacqueline
Japan Japan
Clean, nice layout of the hotel overall, very good location.
Kelvin
Singapore Singapore
Large, clean, modern, comfortable rooms. superb experience. Private yet very accessible. Very good team. Location is perfect near old Ginza street.
Tiffany
Australia Australia
The location was great, cose to the beginning of the hike for the Nakasendo Way and the other side of the hotel comes out onto the Old Karuizawa Ginza. Rooms were quite big by Japanese standards and the shower was great.
Siu
Hong Kong Hong Kong
the hotel is just right at the small shopping mall, and nearby is the Old Karuizawa Ginza Street, convenient and easy to find eatery. the room is spacious. the front desk initiated to ask if we need a cab when we checked out. they also checked...

Hotel surroundings

Restaurants

1 restaurant on site
レストラン #1
  • Cuisine
    European
  • Open for
    Breakfast • Dinner

House rules

HOTEL KARUIZAWA CROSS takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Need-to-know information for guests at this property

License number: 11-10