If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the total price of the reservation.
You might be eligible for a Genius discount at Matsumoto Hotel Kagetsu. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Established in 1887, Matsumoto Hotel Kagetsu is Matsumoto's oldest hotel. Building exterior, lobby, restaurants and shops have gone through renovation works in April 2016, and feature classic furnishings. Providing 24-hour front desk, it features a public bath, free-use bicycles and free property-wide WiFi.
Well-appointed rooms come with both air conditioning and heating facilities. In-room conveniences include a fridge and a hairdryer.
For leisure, guests can explore the town on a bike or enjoy massage services on request. Luggage storage and laundry services are available. Porter service is avaialble for guests staying in the annex building.
Kagetsu Hotel is a 5-minute bus ride from JR Matsumoto Station and a 5-minute walk from the historic Matsumoto Castle and Nawate Street.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
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Guest reviews
Categories:
Staff
9.0
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.2
Location
8.7
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
C
Cintia
Canada
“The rooms are nice, just wished my friends and us had neighbor rooms, instead of up and down. The location was superb, we were able to dine nearby and to walk to the castle at night. Breakfast was excellent, all the boys ate so full.”
Carol
United Kingdom
“Great location close to the castle. Comfortable rooms and very good service from all the staff.
Good breakfast buffet with varied selection of food.
Loved the free bike hire and managed a round trip cycle to a remote shrine up in the hills where...”
I
Ilana
Israel
“It's really exceptional hotel! We loved everything: The service is best we ever received (just as example: every time we asked something by phone from reception, someone came to room just in 2 min). The dinner in hotel is super special, we tried...”
Kathryn
Australia
“Staff were very good - helpful and friendly.
. Impressed by their high levels of English communication. The breakfast was excellent. Great range of Japanese and western breakfast options.”
L
Liz
Australia
“Beautiful Japanese style room in a wonderful hotel. Great breakfast. Nice onsen.”
Northern
United States
“Friendly staff. Breakfast was magnificent. Location”
Collins
New Zealand
“The Japanese room was amazing.
And the staff were so welcoming”
Dominique
Australia
“We loved how spacious the rooms were. The entrance foyer is unique and beautiful.”
David
United Kingdom
“Loved the retro feel about the place. Vinyl record player in the cafe Fm Am radio 📻 n the room. Good Onsen good location. Good hotel”
Pioneer
United Kingdom
“Room was stunning. Everything I had hoped for when I booked it, and more. Situated in the old side, on its own and with a balcony. Bathroom was large. Beds were huge, especially because they're put together. I'm tall, but could sleep across both...”
Hotel surroundings
Restaurants
1 restaurant on site
レストランＩ；ｃａｚａ[ikaza]
Cuisine
French • Japanese • Local
Ambiance
Romantic
House rules
Matsumoto Hotel Kagetsu takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note final orders are taken at 20:00.
Please note shuttle service is available from Matsumoto Station if reserved in advance. Please contact the property directly and make a request via the Special Request box at the time of booking.
Children aged 0-5 years incur an additional charge of 2,200JPY per night when using extra beds.
A breakfast surcharge of 1,375JPY per child, per day applies for children aged 3–5 years.
Renovation work of the Annex building will be carried out from 04/11/2025 to the end of next Feruary.
■ First construction
Period: November 4, 2025 (Tuesday) to late January 2026 (planned)
Details: Repair and painting of the annex exterior wall.
*During this period, scaffolding will be installed around the annex exterior, preventing guests from enjoying the exterior and scenery.
*The large public bath can be used as usual.
*The observation terrace will be open once safety of the scaffolding and other facilities has been confirmed, but it is expected that most will be unavailable of the period.
*Although staying is possible, please be aware construction noise may be heard during your stay in the annex.
■ Second construction
Period: January 5, 2026 (Monday) to the end of February 2026 (planned)
Details: Renovation of the unit bath in the annex
*During this period, guests will not be able to stay overnight in the annex.
*The observation terrace will not be available.
*The Yasoroku Onkan coffee shop will be closed all day.
*The large public bath in the annex will be available as usual.
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