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About this property

Comfortable Accommodation: Petit Hotel and Restaurant Air Mail in Hakuba offers family rooms with air-conditioning, private bathrooms, and mountain views. Each room includes a sofa, hairdryer, free toiletries, slippers, and a TV. Essential Facilities: Guests enjoy free WiFi, a shuttle service, ski equipment hire, and free on-site private parking. Additional amenities include a sofa and a TV. Dining Experience: The hotel provides a breakfast buffet with a variety of options. Guests appreciate the value for money and quality of the breakfast. Activities and Location: Located 65 km from Matsumoto Airport, the hotel is near Tsugaike Kogen Ski Area (11 km), Happo-One Ski Resort (2 km), and Hakuba Cortina Ski Area (16 km). Activities include skiing.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.6)

  • Top pick by families with children

  • Free private parking available at the hotel


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Availability

Prices converted to USD
We have no availability here between Fri 26 Sept 2025 and Mon 29 Sept 2025

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2 single beds
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1 double bed
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3 single beds
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1 single bed
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Limited supply in Hakuba for your dates: 18 two-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Joshua
    Australia Australia
    Very welcoming environment and an overall enjoyable experience. They really try their best with this hotel, and it shows. Lovely location with a shuttle bus to the slopes and a 7/11 a couple minutes away. Would recommend to anyone.
  • Rob
    Australia Australia
    Very comfortable place to stay. Short walk to 7-Eleven. Reasonably close to Echoland. The hosts were wonderful and helpful. Had a ski drying room.
  • Lin
    China China
    E2 free shuttle bus at the doorstep goes to Happo-one and Iwatake ski resorts. Goryu shuttle bus stop is 5 minutes walking. Our family room is perfect for 5 ppl.
  • Lily
    Australia Australia
    Great stay! We stayed for 5 nights; our room was clean and comfortable. Small, but everything you need. Bus stop for the hakuba valley shuttle is across the street, 7/11 down the road & 10 minute walk to Echoland. The highlight of the stay...
  • Nathan
    Finland Finland
    Great location and facilities. Room was warm, shower was hot, staff were friendly. Hakuba Valley shuttle bus stop was directly out the front for access to all ski resorts (closest is Hakuba 47 & Happo-One) and 7/11 convenience store only a few...
  • Lalabalavu
    New Caledonia New Caledonia
    Breakfast was wholeheartedly great! Apart from the language barrier as it was also my first time seeing snow, the hosts knew how to set up an atmosphere where you automatically feel at home once you slip into your house shoes as you enter the door...
  • Camille
    New Caledonia New Caledonia
    Gentillesse du couple qui nous accueille. Petit déjeuner très bien. Proximité des arrêts navettes pour les différents domaines de hakuba. Proximité 7eleven pour repas du soir faciles. Local à skis. Espace commun pour prendre ses repas en...
  • Hikichi
    Japan Japan
    朝食が期待以上に豪華で美味しかったです。 利用はしなかったけれどコーセー等の飲料の準備も1階にあり、親切だと感じました。
  • Omura
    Japan Japan
    中心地にあり、このコスパは素晴らしい!お部屋は狭いけどきれいにしてあって快適でした。フリードリンクのサービスが嬉しかったです。
  • Mislav
    United States United States
    Great location as it's right on the shuttle station for the blue line. It takes you to most ski resorts directly. The owners will help you get your rentals and make you breakfast if you order it.

Hotel surroundings

House rules

Petit Hotel and Restaurant Air Mail takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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The fine print

Need-to-know information for guests at this property

To use the hotel's free shuttle, please make a reservation at the time of booking.

Please inform Petit Hotel and Restaurant Air Mail in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.