Name: Nairobi Serena Hotel
Address: Kenyatta Avenue,, 00100 Nairobi, Kenya, Kenyatta Avenue, 00100, Kenya
Rating: 9.1

Nairobi Serena Hotel

–Excellent location - show map

+101 photos

Cheapest option at this property for 2 adults, 1 child

1 ×

Price for:

Beds: 1 double bed

Free cot available on request

or 2 single beds

Free cot available on request

Free stay for your child

Partially refundable

Pay online

Breakfast US$40 (optional)

US$213 per night Price US$638 3 nights, 2 adults, 1 child
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Get the celebrity treatment with world-class service at Nairobi Serena Hotel

Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided. Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar. The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available. A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.3)
Top pick by families with children

Breakfast info

Buffet

Rooms with:

Garden view
City view

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Please select one or more options you want to book

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Select a room type and the number of rooms you want to reserve.
Room type	Number of guests	Today's price	Your choices	How many rooms will you need for your stay? Please select here. Select rooms
Deluxe Room Recommended for 2 adults, 1 child Choose your bed (if available) 1 double bed 2 single beds Free cot available on request Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Room 280 feet² Garden view Landmark view City view Air conditioning Ensuite bathroom Flat-screen TV Soundproofing Coffee machine Minibar Free WiFi Free toiletries Bathrobe Safety deposit box Toilet Bath or shower Towels Socket near the bed Tile/marble floor Desk Seating Area TV Slippers Telephone Ironing facilities Satellite channels Tea/Coffee maker Iron Interconnected room(s) available Hairdryer Wake up service/Alarm clock Carpeted Electric kettle Cable channels Wake-up service Laptop safe Wardrobe or closet Upper floors accessible by elevator Clothes rack Drying rack for clothing Toilet paper Hand sanitiser Single-room air conditioning for guest accommodation	Max adults: 2 <br> Max children: 1	US$213 per night Price US$638 Excluded: 16 % VAT, 2 % City tax	Superb breakfast US$40 Partially refundable Pay online discount may be available Free stay for your child	Select rooms
	Max adults: 2 <br> Max children: 1	US$285 per night Price US$855 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available Free stay for your child	Select rooms
	Max adults: 1 <br> Max children: 1 Only for 1 guest	US$171 per night Price US$512 Excluded: 16 % VAT, 2 % City tax	Superb breakfast US$40 Partially refundable Pay online discount may be available Free stay for your child	Select rooms
	Max adults: 1 <br> Max children: 1 Only for 1 guest	US$255 per night Price US$765 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available Free stay for your child	Select rooms
Executive Room High floor Choose your bed (if available) 1 large double bed 2 single beds Free cot available on request Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. Room 280 feet² Garden view Landmark view City view Air conditioning Ensuite bathroom Flat-screen TV Soundproofing Coffee machine Minibar Free WiFi	Max adults: 2 <br> Max children: 1	US$329 per night Price US$986 Excluded: 16 % VAT, 2 % City tax	Superb breakfast US$40 Partially refundable Pay online discount may be available Free stay for your child	Select rooms
	Max adults: 2 <br> Max children: 1	US$422 per night Price US$1,265 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available Free stay for your child	Select rooms
	Max adults: 1 <br> Max children: 1 Only for 1 guest	US$287 per night Price US$860 Excluded: 16 % VAT, 2 % City tax	Superb breakfast US$40 Partially refundable Pay online discount may be available Free stay for your child	Select rooms
	Max adults: 1 <br> Max children: 1 Only for 1 guest	US$392 per night Price US$1,175 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available Free stay for your child	Select rooms
Executive Suite We have 4 left High floor Bedroom 1: 1 large double bed Living room: 1 sofa bed The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. Private suite 549 feet² Garden view City view Air conditioning Ensuite bathroom Flat-screen TV Soundproofing Coffee machine Minibar Free WiFi	Max adults: 2	US$785 per night Price US$2,355 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
	Max adults: 1 Only for 1 guest	US$755 per night Price US$2,265 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
Business Suite We have 6 left Bedroom 1: 1 large double bed Living room: 1 sofa bed The well-appointed business suites offer a separate bedroom with a King-sized bed, a sitting room with a work-space, a dining area with a table to accommodate four, a private veranda and a guest washroom in addition to the private bath. Private suite 624 feet² Garden view City view Air conditioning Ensuite bathroom Flat-screen TV Soundproofing Coffee machine Minibar Free WiFi	Max adults: 2	US$822 per night Price US$2,465 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
	Max adults: 1 Only for 1 guest	US$792 per night Price US$2,375 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
Premium Room 1 large double bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. Room 280 feet² Garden view City view Air conditioning Ensuite bathroom Flat-screen TV Soundproofing Coffee machine Minibar Free WiFi	Max adults: 2	US$354 per night Price US$1,063 Excluded: 16 % VAT, 2 % City tax	Superb breakfast US$40 Partially refundable Pay online discount may be available	Select rooms
	Max adults: 2	US$452 per night Price US$1,355 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
	Max adults: 1 Only for 1 guest	US$312 per night Price US$937 Excluded: 16 % VAT, 2 % City tax	Superb breakfast US$40 Partially refundable Pay online discount may be available	Select rooms
	Max adults: 1 Only for 1 guest	US$422 per night Price US$1,265 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
Superior Room We have 2 left 1 large double bed Free cot available on request Superior Rooms have king-sized beds and a private veranda. All rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens. All rooms are air-conditioned with WIFI internet connection. Room 474 feet² Balcony Garden view Landmark view City view Air conditioning Ensuite bathroom Flat-screen TV Soundproofing Coffee machine Minibar Free WiFi	Max adults: 2	US$472 per night Price US$1,415 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
	Max adults: 1 Only for 1 guest	US$442 per night Price US$1,325 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
Corner Suite We have 2 left 1 large double bed The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit has 1 bed. Private suite 527 feet² Garden view City view Air conditioning Ensuite bathroom Flat-screen TV Soundproofing Coffee machine Minibar Free WiFi	Max adults: 2	US$622 per night Price US$1,865 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms
	Max adults: 1 Only for 1 guest	US$592 per night Price US$1,775 Excluded: 16 % VAT, 2 % City tax	Superb breakfast included Partially refundable Pay online discount may be available	Select rooms

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Guest reviews

Categories:

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Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Michael
United Kingdom
“Our room was huge and v comfortable. The bathroom was also large and I loved the Elemis toiletries! We had a very nice dinner on the evening we were there - great service.”
Louise
United Kingdom
“Professional friendly staff. Nice breakfast. Although in city felt calm and relaxing in public areas. Nice pool area. Well appointed rooms with Elemis products. Security appeared thorough. Nice hotel shop better prices/products than we found in...”
Sarah
United Kingdom
“The room was very spacious and comfortable. The breakfast was superb.”
William
United Kingdom
“It was a great experience and lived up to our expectations.”
Mihaela
United Kingdom
“Clean, well insulated rooms. African design was lovely and it was great to have access to the outdoor pool. We loved being able to watch the premier league matches at the bar. Some of the staff were very nice, particularly at the bar.”
Barbara
Canada
“Very friendly, helpful staff. Great food in restaurant. Very clean and comfortable.”
Emilie
United States
“Staff were super friendly and helpful, the food was very good, lots of options.”
Jeanine
Democratic Republic of Congo
“The buffet menu in general is gorgeous and multicultural. The waiterss, staff in general are very kind and helpfull. It creates curisoity to come back . The hairdresser in the hotel and the spa is just miraculous ,especially for black hair and spa...”
Dunkley
United States
“All the staff was very pleasant, polite and welcoming! They went above and beyond to make sure my stay was comfortable and memorable. I would highly recommend this property to other visitors!”
Namubiru
Uganda
“it was wonderful and lovely, i think i should plan to make a longer holiday so that i relax very well and enjoy the beauty of the majority serena NAirobi”

Hotel surroundings

Restaurants

1 restaurant on site

Maghreb
- Cuisine
  International
- Ambiance
  Family friendly
- Dietary options
  Halal • Vegetarian • Gluten-free • Dairy-free

House rules

Nairobi Serena Hotel takes special requests - add in the next step!

Check-in

From 12:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 01:00 to 10:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years

Cot upon request

Free

17+ years

Extra bed upon request

US$50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are required

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Nairobi Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Nairobi Serena Hotel

Cheapest option at this property for 2 adults, 1 child

Cancellation

Prepayment

Get the celebrity treatment with world-class service at Nairobi Serena Hotel

Most popular facilities

Property highlights

Perfect for a 3-night stay!

Breakfast info

Rooms with:

Loyal customers

Sign in, save money

Availability

Recommended for 2 adults, 1 child

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Guest reviews

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