Get the celebrity treatment with world-class service at Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real is an elegant property located in Playa del Carmen. The facility offers tropical gardens, lakes and a golf course within the Playacar gated community. The passengers ferry to Cozumel is located 12 minutes' drive away.
The accommodation resembles an old Mexican hacienda boasting a typical Yucatan style.
Guests will enjoy of an outdoor pool, and of a restaurant set by the pool area which specializes in typical Mexican dishes like fajitas, guacamole and chilaquiles.
Guests will be able to explore the popular touristic spots located near Eurostars Hacienda Vista real, like Xcaret Eco-Theme Park located 15 minutes' drive away, or stroll around vibrant 5th Avenue, which offers shopping malls, restaurants, bars and local art crafts shops.
Cancun can be reached in a 45-minute drive.
Couples particularly like the location — they rated it 8.1 for a two-person trip.
This property has 1 third-party sustainability certification.
Bioscore
Guest reviews
Categories:
Staff
9.0
Facilities
8.4
Cleanliness
9.0
Comfort
9.1
Value for money
8.8
Location
8.2
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
Victoria
United Kingdom
“The suite was amazing! And staff were very helpful.”
Arthur
United Kingdom
“Wow what an amazing hidden Gem in Playacar in Playa del Carmen, peaceful hotel in the middle of a small jungle with a beautiful pool and lake in front of it. Not crowded at all and the rooms were bigger than expected. We had a huge balcony and a...”
N
Nayeli
United Kingdom
“The staff is helpful, professional and friendly. We got some good recommendations on what places re worth visiting in the area. The hotel is surrounded by green areas, we saw wild animals during our stay. Relaxing and comfortable stay”
E
Elisabetta
Italy
“The location is fabulous, quiet and immersed in a luxurious nature, but just at a walking distance from the popular Quinta Avenida in Playa del Carmen.
Great pool with pool bar service.”
G
Gergő
Hungary
“Very friendly staff, especially Juan Carlos who even in off time helped is to organize our toor”
Maks
Canada
“The staff were very helpful and showed that they truly cared about giving me the best experience in Mexico”
N
Nils
France
“This a hotel is a real hidden gem. Huge room and excellent breakfast. The staff was very friendly and helpful. Very good value for Playa.”
L
Liam
United Kingdom
“Excellent location, fantastic breakfast the rooms are very nice very spacious the shower was also really good, The staff who work here are super helpful and very kind! Added bonus of having your very own pyramid right outside ha Absolutely can't...”
K
Keith
United Kingdom
“The hotel was great value for money and we loved the room and was spotless and well supplied. The breakfast was excellent, but the pool bar was closed and no restaurant on site . This was notified but reduces experience. The location was quiet and...”
Lejah
United Kingdom
“Beautiful property. Even better in person, we loved how beautiful the reception area looked and there’s ruins just outside the property. Juan at the front desk was the highlight of our stay. was amazing from start to finish with telling us places...”
Hotel surroundings
House rules
Eurostars Hacienda Vista Real takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
Check-in is only possible for guests aged between 18 and 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
American breakfast and pool bar hours are limited. Contact property for details.
Please note that the sauna and the hottub at the Spa will be temporarily closed due to renovation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Eurostars Hacienda Vista Real in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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