About this property

Elegant Accommodations: La Hacienda, en Xcaret in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes a minibar, TV, and free WiFi. Exceptional Facilities: Guests enjoy a swimming pool with a view, sun terrace, and lush garden. Additional amenities include a balcony, terrace, and outdoor seating area. Free on-site private parking is available. Convenient Location: Located 27 km from Cozumel International Airport, the hotel is near attractions such as Xel Ha (43 km) and Xcacel-Xcacelito (41 km). ADO International Bus Station and Playa del Carmen Maritime Terminal are 8 km away. Guest Satisfaction: Highly rated for its convenience for nature trips, lush garden, and attentive host.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 extra-large double beds
or
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Berta
United Kingdom United Kingdom
Everything! Lovely place surrounded by nature, beautiful character place, great pool to relax, great host, close to playa del carmen and fast WiFi!
Edin
Spain Spain
A small piece of Yucatan jungle, with separate apartments, a swimming pool, a neo-colonial main house (where the owners live). Monkeys in the trees accept bananas and it's so funny to see them eating. Iguanas, mosquitoes....well...you're in the...
Stephane
France France
Gorgeous hacienda in luxurious garden which includes a fabulous natural pool. Large living space with shared kitchen. Very attentionate host. Nice breakfast place next door.
Arzoris
France France
Everything. The hacienda is beautiful, the bed and pillows are extremely comfortable, the towels are fluffy and smell delicious, the internet works, it has a kitchenette, it’s next door to all the X parks.
Helena
Sweden Sweden
This was an absolutely magical experience from beginning to end! A very elegant private colonial style property surrounded by breathtakingly beautiful tropical gardens. With a softly curved pool bar seating and shade the atmosphere was...
Aaron
Canada Canada
Owners were very friendly and helpful, the room was comfortable, gardens were beautiful and the pool was very nice, clean, and relaxing. Look forward to visiting again!
Alice
Austria Austria
I think this was the best hotel I’ve ever stayed in, words really cant describe how incredible this place is. The rooms were just beautiful, as well as the whole hacienda. Staying here is a really unique experience, and the host is super nice. I...
Vilhelms
Latvia Latvia
It was an adventure to stay here – in the best possible sense of it. Monkeys were playing around in the yard, the property itself is very very charming and beautiful.
Rory
United States United States
Gorgeous quaint property with classic hacienda experience. The pool is very cute and nestled among the greenery. Very relaxing to disconnect (with free wifi reaching the whole property for when you need to reconnect). Our unit had a decent sized...
Sarah
United Kingdom United Kingdom
Loved the accommodation and everyone was very kind. The location was a way from most things so did need to hire a car, which was very expensive

Hotel surroundings

House rules

La Hacienda, en Xcaret takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform La Hacienda, en Xcaret in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.