About this property

Comfortable Accommodations: Holiday Inn Tulum by IHG in Tulum offers family rooms with air-conditioning, balconies, and private bathrooms. Each room includes a walk-in shower, free toiletries, and a TV. Exceptional Facilities: Guests can enjoy a rooftop swimming pool with a view, spa facilities, fitness centre, terrace, restaurant, bar, and free WiFi. Additional amenities include a pool with a view, kitchenette, and outdoor furniture. Dining Experience: The family-friendly restaurant serves Mexican cuisine for brunch, lunch, and dinner. A continental and American breakfast is available each morning. Prime Location: Located 39 km from Tulum International Airport, the hotel is near attractions such as Tulum Archeological Site (6 km) and Parque Nacional Tulum (4.5 km). Free on-site private parking is provided.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, American, Breakfast to go

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 single bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 double beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Fabio
United Kingdom United Kingdom
very comfortable bed, air conditioning working perfectly, room always clean and tidy, great pools
Viaview
Turkey Turkey
Newly renovated, clean, quiet, well looked after hotel with good staff.
Solenne
France France
The staff was very nice ! The location of the hotel was perfect, in the city center where there are a lot of restaurants and places to go out. You can rent bikes in the shop next to the hotel to go to the Beach. The bedroom was confortable.
Ctonin
Italy Italy
Il garage sotterraneo, la camera spaziosa è con terrazzino che si affaccia sulla piscina.
Martial
France France
Personnel accueillant Présence du parking Belle piscine
Gianmarco
Italy Italy
I ragazzi della reception super, ti accolgono bene e ti danno un sacco di informazioni. Camera pulita e silenziosa, struttura nuova. Colazione onesta, un paio di giorni alla carta e un paio a buffet. Posizione eccellente, a 3 minuti dal super aki...
Hector
Spain Spain
Todo estaba impecablemente limpio. La habitación es amplia, cómoda y con una cama enorme donde descansamos genial. Tiene balcón con vistas a la piscina, un plus muy agradable. La zona es perfecta: restaurantes, cajero y supermercado a un par de...
Leon
Dominican Republic Dominican Republic
Servicio excelente, llegamos de una mala experiencia en el Grand Balam Plaza y lo mejor que nos pasó fue encontrarnos con Laura en la recepción. Volvería mil veces más. Debí elegir este lugar desde el inicio.
Haley
United States United States
Great value, great location close to fun spots in town, cenotes, and the beach (tho a car or scooter was necessary). Staff was lovely! All very friendly, but we encountered Sam the most who was super kind.
Birgit
Netherlands Netherlands
Schönes Zimmer, bequemes Bett, Balkon. Frühstück a la carte. Freundliches Personal in allen Bereichen. Großer Pool, nahe nach Downtown

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly

House rules

Holiday Inn Tulum by IHG takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 10:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
17+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

License number: 009-007-007255/2025