Hotel Caracol Puerto Morelos

–Great location - show map
+54 photos
Scored 8
Rated very good

Staff

9.3

Property highlights

Cheapest option at this property with free cancellation for 2 adults, 1 child

1 × Twin Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 double beds
Free stay for your child
Free cancellation before 18:00 on 12 November 2025
No prepayment needed – pay at the property
We have 2 left
US$74 per night
Original price
US$277.71
Late Escape Deal
- US$55.65
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$222.06
US$74 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Reserve
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at Hotel Caracol Puerto Morelos. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Caracol Puerto Morelos in Puerto Morelos offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a TV, private entrance, and kitchenette with a coffee machine and kitchenware. Convenient Facilities: Guests can relax on the terrace or enjoy the outdoor seating area. The hotel provides a 24-hour front desk, tour desk, and free toiletries. Additional amenities include a shower and free toiletries. Prime Location: Located 25 km from Cancún International Airport, the hotel is a 3-minute walk from Playa Puerto Morelos. Nearby attractions include La Isla Shopping Mall (41 km) and Moon Palace (22 km). Guests appreciate the convenient location, attentive staff, and room cleanliness.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free WiFi
  • Family rooms

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.9)

  • Top pick by families with children

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Availability

Prices converted to USD
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Recommended for 2 adults, 1 child

1 × Twin Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 double beds
Free stay for your child
Free cancellation before 18:00 on 12 November 2025
No prepayment needed – pay at the property
We have 2 left
US$74 per night
Original price
US$277.71
Late Escape Deal
- US$55.65
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$222.06
US$74 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Reserve
Don't worry — pressing this button won't charge you anything!
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Studio - Split Level
  • Free cancellation before 18:00 on 12 November 2025
  • No prepayment needed – pay at the property
  • 1 single bed and
  • 2 double beds
US$285 for 3 nights
Reserve
  • You won't be charged yet
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Apartment
  • Free cancellation before 18:00 on 12 November 2025
  • No prepayment needed – pay at the property
  • Bedroom 1: 1 extra-large double bed
  • Bedroom 2: 2 double beds
US$544 for 3 nights
Reserve
  • You won't be charged yet
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Deluxe Room
  • Free cancellation before 18:00 on 12 November 2025
  • No prepayment needed – pay at the property
  • 1 double bed
US$142 for 3 nights
Reserve
  • You won't be charged yet

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Accommodation Type Number of guests Today's price Your choices

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Twin Room
Recommended for 2 adults, 1 child
  • 2 double beds
Room
Air conditioning
Ensuite bathroom
Flat-screen TV
  • Towels
  • Linen
  • Socket near the bed
  • Private entrance
  • TV
  • Mosquito net
  • Pay-per-view channels
  • Upper floors accessible by stairs only
  • Toilet paper
Max adults: 2 <br> Max children: 1
US$74 per night
Original price
US$277.71
Late Escape Deal
- US$55.65
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$222.06
US$74 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MXN 10 City tax per stay, MXN 66 Environment fee per person per night, 16 % VAT, 6 % Municipality fee
  • Free cancellation before 18:00 on 12 November 2025
  • No prepayment needed – pay at the property
  • discount may be available
  • •
    We have 2 left
  • Free stay for your child
Studio - Split Level
  • 1 single bed and
  • 2 double beds
Entire studio
Private kitchenette
Ensuite bathroom
Air conditioning
Flat-screen TV
Max adults: 3
US$95 per night
Original price
US$356.05
Late Escape Deal
- US$71.32
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$284.73
US$95 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MXN 10 City tax per stay, MXN 66 Environment fee per person per night, 16 % VAT, 6 % Municipality fee
  • Free cancellation before 18:00 on 12 November 2025
  • No prepayment needed – pay at the property
  • discount may be available
  • •
    We have 1 left
Apartment
  • Bedroom 1: 1 extra-large double bed
  • Bedroom 2: 2 double beds
Entire apartment
215 feet²
Air conditioning
Ensuite bathroom
Flat-screen TV
Coffee machine
Max adults: 4
US$181 per night
Original price
US$680.23
Late Escape Deal
- US$136.15
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$544.07
US$181 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MXN 10 City tax per stay, MXN 66 Environment fee per person per night, 16 % VAT, 6 % Municipality fee
  • Free cancellation before 18:00 on 12 November 2025
  • No prepayment needed – pay at the property
  • discount may be available
  • •
    We have 1 left
Deluxe Room
  • 1 double bed
Room
Air conditioning
Ensuite bathroom
Flat-screen TV
Max adults: 2
US$47 per night
Original price
US$177.76
Late Escape Deal
- US$35.66
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Total before taxes
US$142.10
US$47 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Late Escape Deal.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between 1 Oct 2025–7 Jan 2026.
Excluded: MXN 10 City tax per stay, MXN 66 Environment fee per person per night, 16 % VAT, 6 % Municipality fee
  • Free cancellation before 18:00 on 12 November 2025
  • No prepayment needed – pay at the property
  • discount may be available
  • •
    We have 1 left
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Ione
United Kingdom United Kingdom
“The hotel is way more characterful than I expected. It's really beautifully done with lovely furnishings. There is also a big roof terrace with loungers that overlooks the mangroves and it feels very gorgeous and jungly. The location is just a few...”
Gideon
Canada Canada
“Staff were friendly, hotel was clean, location was great.”
Li
Canada Canada
“The room was very nice, in good condition, well-lit with attractive over-the bed lamps, bedside plug-in, hangers and a place to put luggage. A small frig and coffee maker were provided. Good water pressure and hot water. TV had good number of...”
Magdalena
Poland Poland
“Clean bright room, good localisation, tarrace space to sit in the evening”
Cherryl
United Kingdom United Kingdom
“Great location. A little basic but in process of refurbishment. Could do with A few extras eg clothes aiders, extra towels, hairdryer”
Giovanni
Italy Italy
“Good stay - the value was worth the money, nothing more nothing less.”
Christine
Canada Canada
“Arrived late at night. Upon arrival, attendant had our reservation but the rate was higher than we originally booked. I showed him my email with the price and he agreed to charge us what we had agreed on originally.”
Kevin
Canada Canada
“Our room was large and spacious and had a lot of shelves to stick stuff on. We changed from a much smaller room, which was very cramped, and had a window that faced another window. The rooms are all different. AC and hot water were good. Beds...”
Daisy
United Kingdom United Kingdom
“A lovely little place in Puerto Morelos. The rooms are a good size and nicely decorated. The shower was great - good pressure and hot water! The staff were very kind and welcoming. We enjoyed the little terrace on the roof where you can bring...”
Iván
Mexico Mexico
“La ubicación a 2 cuadras del mar. Habitaciones cómodas y limpias. En general buena experiencia. Sí recomiendo.”

Hotel surroundings

House rules

Hotel Caracol Puerto Morelos takes special requests - add in the next step!
Check-in
From 15:00 to 16:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please inform Hotel Caracol Puerto Morelos in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 011-007-007257/2025