Experience world-class service at Playacar Palace - All Inclusive

Situated in Playa del Carmen's Hotel Zone, this all-inclusive resort offers luxurious guestrooms, relaxing facilities and first-rate services for an unforgettable vacation in the Riviera Maya. Playacar Palace - All Inclusive features a beautiful outdoor pool with a swim-up bar. Guests can explore nearby archeological sites on a guided tour right from the hotel, then enjoy nightly entertainment. After a busy day, guests can relax in a guestroom at the Palace Playacar that offers a flat-screen LCD TV and fully stocked minibar. Guests will also enjoy upscale bath amenities, bathrobes and slippers as well as 24-hour room service and turndown service. Guests have free access to the Playacar Palace's sister hotels in Cancún. Except Le Blanc.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

  • Situated in the best rated area in Playa del Carmen, this property has an excellent location score of 9.0

  • Great Food: Meals here are highly recommended

Breakfast info

Buffet

Free private parking available on-site

Activities:

  • Fitness centre

  • Solarium

  • Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Zoe
    United Kingdom United Kingdom
    Everything was great and exceeded expectations! We were expecting the hotel might be a bit tired, according to previous reviews but it was well maintained and very clean. The staff were helpful and lovely and the food was good. Location was also...
  • Leandro
    Argentina Argentina
    Excellent hotel, the personnel is super friendly, the beach is great, and a great variety of drinks is available in the room. Value is great.
  • Salvador
    Mexico Mexico
    La habitación muy cómoda, la piscina no es muy grande pero lo suficiente para estar tranquilos y descansar, hacen juegos en la alberca y su bar en la alberca excelente, tiene playa y tiene varios restaurantes que puedes reservar para cada gusto...
  • Marina
    Brazil Brazil
    Hotel maravilhoso. Elegante, lindo, funcionários simpáticos e educados, comida excelente, quartos lindos e muito limpos também!
  • Yaacov
    Israel Israel
    מלון יחסית קטן ואינטימי שממש אהבנו. המסעדות במתחם היו מצוינות והצוות היה קשוב וידידותי מאוד. המיקום מצוין, הבריכה מושלמת ויש חנייה חינם צמודה לכניסה למלון.
  • Johanna
    Chile Chile
    El personal maravilloso. En particular Israel, Manuela, Jesis, Fernanda, fueron muy amables siempre. Nunca nos habían atendido tan bien en un hotel. Todos muy preocupados por el bienestar de todas las personas, siempre preguntando a cada rato si...
  • Jessica
    Puerto Rico Puerto Rico
    The food was exceptional and the service was great, the attention to detail was on point.
  • Maria
    Argentina Argentina
    Resort con excelente instalaciones, ubicado al lado del muelle a Cozumel, atención de todo el personal magnífica tanto en la zona de piscina buffet y restaurante a la carta Destacó en el Reastaurant Italiano a Kevin con su amabilidad y...
  • Antonio
    Italy Italy
    Tutto il personale è stato fantastico !! Gentili cordiali hotel stupendo !!! Leggete questa recensione e ringraziatemi perché siete dei pazzi se non soggiornate in questa struttura. Formula all inclusive super rispettata !!! Viva il Messico e...
  • Bruno
    United States United States
    Amazing service, great food quality and flavors. Rooms are clean

Property surroundings

Restaurants

6 restaurants on site
  • CAFE DEL MAR
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BOCCELI
    • Cuisine
      Italian
    • Open for
      Dinner
  • MOMO
    • Cuisine
      Sushi • Asian
    • Open for
      Dinner
  • CIELO BAR
    • Open for
      Cocktail hour
  • AQUA BAR
    • Open for
      Cocktail hour
  • LUNA LOUNGE
    • Open for
      Cocktail hour
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Playacar Palace - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.