Puerta del Cielo Hotel Origen
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Get the celebrity treatment with world-class service at Puerta del Cielo Hotel Origen
Prime Location: Puerta del Cielo Hotel Origen in Bacalar offers a beachfront setting with a private beach area and stunning sea views. Guests enjoy a sun terrace, lush garden, and a year-round outdoor swimming pool. Exceptional Facilities: The hotel features a romantic restaurant serving local and international cuisines, a bar, and a pool bar. Additional amenities include a fitness centre, wellness packages, and free WiFi throughout the property. Comfortable Accommodations: Rooms are equipped with air-conditioning, balconies, and private bathrooms. Guests can relax on terraces or balconies, enjoy sea views, and take advantage of free on-site private parking. Guest Services: The hotel provides a 24-hour front desk, housekeeping, room service, and breakfast in the room. Additional services include a paid airport shuttle, electric vehicle charging station, and cycling activities.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Beachfront
- Free parking
- Free WiFi
- Airport shuttle
- Restaurant
- Non-smoking rooms
- Room service
- Bar
- Private beach area
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Guest reviews
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Guests who stayed here loved
- Deborah
Switzerland“Nice rooms, great design, very friendly staff, direct access to the lagoon.” 
Didier
Belgium“A true hidden gem on the shores of the Bacalar lagoon. Puerta del Cielo offers an intimate, beautifully curated experience where every detail has been thoughtfully considered. From the tasteful interior design and warm welcome to the peaceful...”- Leon
United Kingdom“Extraordinary food offerings, quiet resort, very accommodating personnel” - Sam United Kingdom“The staff were so incredibly helpful. It was the best room service we’ve ever experienced, they went above and beyond to make the stay magical. The food at the hotel was delicious. Victor the Head Chef was incredibly friendly and insightful, you...”
- Jaimee
Australia“The staff were incredible, always willing to help. The rooms were spacious, clean and beautiful. The views are amazing and it’s a top location.” - Kateryna Switzerland“exceptional food , the best Chef , design and style of the Hotel”
- Yuval
Israel“The hotel is very very small, though really nice. The room was incredible! they upgraded us for free to the suite viewing the Lagoon, amazing view and balcony. Also, the staff were really really nice and attentive to every request we...” - Krzysztof United Kingdom“Amazing location and super-helpful staff. Tasty gourmet food Improvements needed: Liquid soap instead of soap bars (they don't lather...). For this price, a simple breakfast (tea/coffee, fruits, croissant, etc) should be provided free of charge.”
- Ziqi United Kingdom“Absolutely beautiful and romantic hotel. Stunning exteriors with beautiful decorations, pools and decks. Looks just like the photos! I got proposed to here and it was such a lovely experience. It was at the hotel's lovely palapas and we had dinner...”
- Natalie Australia“I loved that the hotel is right on the main lagoon of Bacalar 👌🏼👏🏻🌊”
Hotel surroundings
Restaurants
- Restaurante #1
- CuisineLocal • International
- Open forBreakfast • Lunch • Dinner
- AmbianceRomantic
House rules
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
A damage deposit of MXN 3,500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
