Hotel El Capitan

–Great location - show map
+138 photos
Scored 7.8
Rated good

Great location!

8.5

You might be eligible for a Genius discount at Hotel El Capitan. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel El Capitan in Tulum offers air-conditioned rooms with private bathrooms, walk-in showers, and free WiFi. Each room includes a work desk, minibar, and garden or pool views. Dining and Leisure: Guests can enjoy a family-friendly restaurant serving Mexican cuisine with vegetarian options. The on-site bar provides a relaxing atmosphere for evening drinks. The hotel features a sun terrace, garden, and a year-round outdoor swimming pool. Convenient Location: Located 41 km from Tulum International Airport and 1.7 km from Tulum Bus Station, the hotel is close to attractions such as Tulum Archeological Site (3.2 km) and Parque Nacional Tulum (3.2 km). Free on-site private parking is available.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, American

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
1 single bed
and
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Antje
Germany Germany
“Breakfast was included and very tasty, pool and garden were pleasant”
Charles
Canada Canada
“The staff is very nice. Very close to a big supermarket/mall Good restaurant. The ceviche and grilled fish were better than in another upscale restaurant. Private parking. Good breakfast.”
Jdd
United Kingdom United Kingdom
“The restaurant. The manager was very helpful the rooms were a good size and the ac worked well.”
Zuzana
Czech Republic Czech Republic
“It keeps the real atmosphere of Mexico,especially their restaurant.”
Jdd
United Kingdom United Kingdom
“Location. Rooms set back so not too noisy. Nice restaurant. Very helpful staff especially Elise.”
Gonzalez
Canada Canada
“The staff was wonderful and very helpful. The breakfast was really good and there were lots of choices.”
Klára
Czech Republic Czech Republic
“The location (right across the street from supermarket, on the way to the beach and close to many restaurants and the city center), pool, staff was nice! And ready to help with the check in late in the evening.”
Marco
Italy Italy
“good position, the hotel is very simple, we really liked the tropical vegetation all around. Nice restaurant, also very tipical. Good balcony. Good breakfast and free water all day.”
Judy
Germany Germany
“Very spacious clean rooms, and excellent staff! They were very nice and helpful especially Diego at the reception. They also lend you bikes, for example if you want to go to the Tulum ruins from there. They also gave me a ride to the bus terminal...”
Berlin
Australia Australia
“Great location - on the main road to the beaches and some cenote (like Gran Cenote) but the rooms are tucked away that you cannot hear any traffic noise. It’s also opposite a giant supermarket, next to bike rentals and other shops/restaurants, and...”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurante #1
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian

House rules

Hotel El Capitan takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
MXN 30 per child, per night
Cot upon request
MXN 30 per child, per night
2+ years
Extra bed upon request
MXN 30 per person, per night

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Children older than 2 years have an extra cost of 20 USD plus tax per night per child.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.