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About this property
Elegant Accommodation: Straits Garden Suites in George Town offers a swimming pool with a view, fitness centre, and lush garden. Free WiFi is available throughout the apartment.
Comfortable Amenities: Guests enjoy a public bath, steam room, fitness room, lift, minimarket, laundry service, hairdresser/beautician, family rooms, games room, full-day security, express check-in and check-out, children's playground, and luggage storage.
Convenient Location: Located 12 km from Penang International Airport, the apartment is near attractions such as 1st Avenue Penang and Penang Times Square, each 3 km away. Free on-site parking is provided.
Guest Satisfaction: Highly rated for its swimming pool, kitchen, and room cleanliness.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.0
Facilities
8.8
Cleanliness
8.9
Comfort
8.8
Value for money
8.8
Location
8.6
Free WiFi
9.0
Select topics to read reviews:
Guests who stayed here loved
D
David
China
“Very nice and quiet apartment inside out, automatic check in/out is also easy and efficient . The entire unit is very clean and cozy. kitchen also equipped with microwave, pots and pan. Free Netflix and Yogurt TV makes our entire stay even more...”
M
Michael
United Kingdom
“The apartment is well equipped with great views across George Town. We were on the 29th floor.”
Agnes
Hungary
“The apartman is good, we needed a cloth track and an adapter for the plugs, they provided immediately.”
Safura
Malaysia
“I like the location is strategic. The staff are friendly and reply to my texts and requests within seconds. I’m with physical impairment and on a wheelchair. Upon knowing this, the host immediately change the parking spot to the one thats the...”
Prasit
United Kingdom
“Location, security guards and host's response to our requests was quick.
The air cons weren't working properly the first night and the drying rack was inadequate.
Host rectify both issues the next day. Brand new drying rack was given and the...”
Azimah
Malaysia
“New, well maintained, fully equipt, right in city centre. Instruction given are detailed and easy to follow. The stay for small family of 4 was very comfortable.”
P
Puornisha
Malaysia
“Very clean and had netflix access
Never felt bored”
Thinaharan
Malaysia
“The location is easy access to many shops to have our meals.”
Wan
Malaysia
“The location is easy to find
The apartment is cosy, nice m clean”
A
Azizan
Malaysia
“Complete with all the amenities such as swimming pool, microwave, fridge, washer and dryer. No need to go anywhere because everything is here.”
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.
Managed by The Homestay Helper
Company review score: 9Based on 3,097 reviews from 4 properties
4 managed properties
Company information
The Homestay Helper – Your Trusted Stay Partner in Penang
Welcome to The Homestay Helper, your dedicated partner in providing exceptional short-term rental experiences in Penang. Since 2017, we have been committed to offering high-quality, comfortable, and professionally managed accommodations that cater to both leisure and business travelers.
Our properties are strategically located in some of Penang’s most vibrant and sought-after areas, ensuring that guests can experience the city like a local while enjoying the comfort and convenience of a well-managed stay.
Why Stay With Us?
✔ Professionally Managed Properties – Clean, well-maintained, and fully equipped accommodations.
✔ Prime Locations – Easy access to Penang’s best attractions, food spots, and business hubs.
✔ Personalized Hospitality – Our team is always ready to assist, ensuring a hassle-free and memorable stay.
✔ Seamless Check-in & Stay Experience – We offer a smooth booking process, clear check-in instructions, and responsive support throughout your stay.
Whether you’re here for business, leisure, or an extended stay, The Homestay Helper ensures you experience Penang in comfort and style.
We look forward to welcoming you and making your stay an unforgettable one!
🏡 Stay with us, live like a local, and experience the best of Penang!
Property information
Our brand new cosy suites is perfectly located in the heart of Penang with easy access to local tourist attractions. Japanese/Korean Restaurants & 7-11 convenience store are right below our home! Local food, KFC & Pizza Hut is within 5 mins walk!
Languages spoken
Mandarin,English,Malay
Property surroundings
House rules
Straits Garden Suites, Georgetown takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Please inform Straits Garden Suites, Georgetown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
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China
United Kingdom
Hungary
Malaysia
