Operating a 24-hour front desk, the strictly smoke-free U Hotel Penang features stylish and contemporary accommodation with free WiFi access throughout the property. It offers complimentary parking on site. Airport shuttle service can be arranged at a surcharge.
Tastefully furnished, air-conditioned rooms come with a desk, clothes rack, in-room safe and a flat-screen TV with satellite channels. Electric kettle and hairdryer are also included. The en suite bathroom has shower facility, towels and free toiletries.
At U Hotel Penang, the friendly staff can assist guests with car rentals, laundry services and tour arrangements. Luggage storage facility is available, while fax/photocopying can be done at the business centre.
The hotel is 1.1 km from University Science Malaysia (USM) and 2.3 km from Queensbay Mall. Penang Bridge is 5.4 km away, while Penang International Airport is accessible with a 6 km drive.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
“The staff at the reception were friendly. She said I could pay the deposit later instead of rushing me to cash out because I didn't have a credit card, only a debit card. The room, although quite small but still has a space to pray. Very clean...”
Nor
Malaysia
“The room is clean and comfortable. The Location is near restaurants, shops, and a shopping mall.”
N
Nurul
Malaysia
“The room is comfortable and equipped with good amenities especially iron board + iron. Also the space is clean.
The bed is also comfortable and we have a good rest even booking for one night only.
The location is good and provides parking for...”
C
Charlie
United Kingdom
“Very modern facilities, felt much more homely than most other hotels!”
Norhaninawati
Malaysia
“Cleanliness, location, and staff were excellent. Very helpful when we ask for service ie. extra pillow, extra water.”
Sze
Malaysia
“Location is very superb. Hotel room is very clean and neat. Wifi is strong. The staff are very soft spoken and explain things well. I used to book this hotel every time I visited Penang Island.”
“Good location, close to Penang Bus station.
The hotel was clean, the room was quiet.”
Kenny
Hong Kong
“Accessible to supermarket & bus stop right in front of the front gate”
D
Daniel
Malaysia
“Very clean, just rite location. Everything is available nearby. The room AC not working, but immediately they exchange the room. Check in early about 130pm, no issue very smooth check in.”
Hotel surroundings
House rules
U Hotel Penang takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$48. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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