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About this property

Ambassador Thermal Motel is centrally located in Rotorua, near Lake Rotorua and the Polynesian Spa. Facilities include a heated outdoor swimming pool, 2 mineral pools and barbecue facilities. The motel offers spacious studio and apartment accommodation that are serviced daily. Ambassador Motel is situated beside Motutara Golf Course and a short stroll to restaurants, museum, convention centre, and Government Gardens.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Rotorua, this property has an excellent location score of 9.2

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
3 single beds
and
1 double bed
3 single beds
and
2 large double beds
1 double bed
Bedroom
1 double bed
Living room
2 sofa beds
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom 1
1 double bed
Bedroom 2
1 double bed
Living room
2 sofa beds
Bedroom 1
1 single bed
and
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • David
    Australia Australia
    Staff were fantastic and responded super fast to anything we needed.
  • Anna
    New Zealand New Zealand
    Comfortable upstairs unit with great view across to the lake. Very comfortable.
  • Beate
    New Zealand New Zealand
    Loved that they were able to put us right next to the pool. The pool was lovely and warm (hot even!), clean and a great size. The room was perfect for our needs and it was clean. We felt very welcome.
  • Andrew
    New Zealand New Zealand
    Staff were friendly, informative and helpful. Particularly liked the spa pool. Room was well equiped and comfortable.
  • Marama
    New Zealand New Zealand
    Location, affordability, friendly staff, clean tidy
  • Goatnz
    Australia Australia
    Great location, price & the pools were a bonus-the thermal pool was divine. Bed was a little soft for me but thats fine, cant suit everyone ...
  • John
    New Zealand New Zealand
    Spa pool very nice and warm grand-kids enjoyed. Very hot pool not tried as enclosed from outside perhaps for safety . There was another pool option on the premises but we didnt try that one.
  • Deborah
    New Zealand New Zealand
    Very central to restaurants, bars, and food. We never used the pool, it was too cold. Room was comfortable and the thermal heating perfect for winter warmth.
  • Mereraukura
    New Zealand New Zealand
    The location is great and the room was a size big size for my family and I, staff are very welcoming and friendly. And our room was away from everyone else which was a great due to the fact my kids can sometimes be quite loud.
  • Lisa
    New Zealand New Zealand
    The location was amazing, the rooms were comfy, very clean and tidy lots of parking and staff was super welcoming. The mineral pools are amazing, we had a couple of swims and totally enjoyed our swims.

Property surroundings

House rules

Ambassador Thermal Motel takes special requests - add in the next step!
Check-in
From 14:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about US$116. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
NZD 25 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardEftposCash

The fine print

Need-to-know information for guests at this property

Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation.

Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your cheque/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ambassador Thermal Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.