About this property

James Cook Hotel is located in the heart of Wellington, just 500 metres from Lambton Harbour. It features a fitness centre and a restaurant with harbour views. James Cook Wellington is just 15 minutes’ walk from both Cuba Street and Courtenay Place. Wellington International Airport is a 20-minute drive away. The hotel offers direct elevator access to Lambton Quay. Enjoy the full refurbishment when you stay in the Executive King or Twin Rooms. All air-conditioned rooms come with en suite bathrooms and work desks. Each room includes free WiFi, cable TV, a refrigerator and tea and coffee making facilities. Some rooms feature city or harbour views. Facilities at the James Cook Hotel Grand Chancellor include a 24-hour front desk and a business centre. Hotel guests have access to Les Mills fitness centre on Lambton Quay. The 17th-floor Whitby’s Restaurant and Bar offers buffet or à la carte dining stunning harbour views. Sojourn Café features a contemporary à la carte menu. A pianist plays live in Whitby’s & Sojourn several days a week.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Situated in the best rated area in Wellington, this hotel has an excellent location score of 9.4

Breakfast info

Buffet

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Liz
New Zealand New Zealand
Excellent location for connecting with my daughter in the uni halls close by
Kathy
Australia Australia
The location to WOW was fantastic, the actual location was awesome for shopping, restaurants and tourist venues. We were in the older part of the hotel but that was acceptable in regards to comfort, cleanliness and price. And Happy Hour before...
Julie
New Zealand New Zealand
Staff are very lovely (receptionist and room service personnel). Very convenient place to have a short term stay in Welly. Walking distance to most places.
Maka
New Zealand New Zealand
Our room was clean and comfortable. We would definitely recommend staying here.
Fiona
New Zealand New Zealand
Great central location. Friendly helpful staff. Clean room and good facilities
Nives
New Zealand New Zealand
Great location, very helpful staff and overall good value for money
Rosalind
Australia Australia
We had an room on the 22nd floor - some water views but quiet and well appointed. The ease of arriving in town via a lift and very short walk was excellent. The restaurant had an excellent choice of breakfast and a very good dinner menu - we ate...
Kellie
New Zealand New Zealand
Really nice and easy experience from start to finish. The staff were friendly, the room was clean and comfortable, and everything was just as expected. Perfect for a stress-free stay — would happily come back again.
Moana
New Zealand New Zealand
The staff at reception were very attentive and helpful as it was a very rushed 1 night trip.
Virginia
New Zealand New Zealand
I have stayed before I love the location for shopping and the hotel just has a nice feel t to it, it’s really comfortable it generates a high standard the staff are very polite.

Hotel surroundings

Restaurants

1 restaurant on site
Whitbys Restaurant
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Family friendly
  • Dietary options
    Halal • Vegetarian • Gluten-free

Facilities of James Cook Hotel Grand Chancellor

Great facilities! Review score, 8.5

Most popular facilities

  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar

House rules

James Cook Hotel Grand Chancellor takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about US$56. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
NZD 50 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
NZD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBEftposUnionPay credit cardBankcardCash

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.64% charge when you pay with a Visa, Mastercard or JCB credit card or prepayment with debit card.

Please note that there is a 3.35% charge when you pay with an American Express credit card or prepayment with debit card.

Please note that James Cook Hotel Grand Chancellor requires a credit card imprint or a NZD $100 per night cash/credit card deposit upon check in to cover any incidental charges. If using a debit card or cash, the total cost of the reservation is payable upon check in, plus the bond.

Please note that non-refundable reservations will be charged at the time of booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.