Sustainability certification

JEN Singapore Orchardgateway by Shangri-La

–Excellent location - show map
+89 photos
Scored 8.7
Rated fabulous

Excellent location!

9.4

Property highlights

Cheapest option at this property for 2 adults, 1 child

1 × Deluxe King Room
Price for:
Max adults: 2 <br> Max children: 1
Bed: 1 extra-large double bed
Free cot available on request
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$35 (optional)
We have 1 left
US$328 per night
Price US$1,082
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

About this property

With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Free parking
  • Restaurant
  • Tea/coffee maker in all rooms
  • Free cot available on request
JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Perfect for a 3-night stay!

  • Situated in the best rated area in Singapore, this hotel has an excellent location score of 9.4

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Top pick by families with children

Breakfast info

Continental, Buffet

Rooms with:

  • City view

Free parking available at the hotel

Availability

Prices converted to USD
—
 ! 

Please select one or more options you want to book

All available rooms

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Recommended for 2 adults, 1 child

1 × Deluxe King Room
Price for:
Max adults: 2 <br> Max children: 1
Bed: 1 extra-large double bed
Free cot available on request
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$35 (optional)
We have 1 left
US$328 per night
Price US$1,082
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Deluxe King Room
Recommended for 2 adults, 1 child
We have 1 left
  • 1 extra-large double bed
Free cot available on request
344 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
  • Free toiletries
  • Shower
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Towels
  • Linen
  • Desk
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Hairdryer
  • Additional toilet
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
Max adults: 2 <br> Max children: 1
US$328 per night
Price US$1,082
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast US$35
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$355 per night
Price US$1,170
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Panorama Club Room
We have 3 left
  • 1 extra-large double bed
Free cot available on request
592 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Coffee machine
Free WiFi
Max adults: 2 <br> Max children: 1
US$499 per night
Price US$1,648
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$469 per night
Price US$1,546
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Deluxe Family Room
We have 2 left
  • 1 sofa bed and
  • 1 large double bed
Free cot available on request
506 feet²
City view
Air conditioning
Private bathroom
Flat-screen TV
Free WiFi
Max adults: 3
US$443 per night
Price US$1,462
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast US$35
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
Max adults: 3
US$470 per night
Price US$1,551
Included: 10 % Service charge
Excluded: 9 % Tax
  • Fabulous breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • You won't be charged yet
Limited supply in Singapore for your dates: 10 four-star hotels like this are already unavailable on our site

Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Bureau Veritas

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Mary-ellen
Australia Australia
“Location, spaciousness and cleanliness of the rooms, facilities and good breakfast.”
Deanna
United Kingdom United Kingdom
“Conveniently located, with direct access to the Orchard Gateway mall beneath the hotel, bus stops across the road, and direct MRT connection. The rooms are super clean, super sound-proof and comfortable, and felt like such a cozy base for our...”
Kergen
New Zealand New Zealand
“Great amazing gifts and extra for our anniversary.!! MANY thanks. Awesome rooftop pool, bar and great staff!! Great buffet!! Cheers”
Roisin
Ireland Ireland
“Location amazing, check in process fabulous, staff super helpful.”
Richard
Australia Australia
“Location is great, close to metro and walkable to lots of different areas”
Stephen
United Kingdom United Kingdom
“Great location next to Orchard Mall, nice city views including Marina Sands.”
Day
Australia Australia
“The hotel was lovely the staff so helpful and friendly nothing was too much trouble”
Sally
Australia Australia
“Lovely hotel, convenient location to transport, breakfast buffet, magnificent views from high floors and rooftop pool. We celebrated an anniversary and were blown away by lovely welcome notes and a surprise bottle of wine and treats!”
Matt
United Kingdom United Kingdom
“Amazing staff, hotel and location. Will never look elsewhere in Singapore”
Suzanne
United Kingdom United Kingdom
“It was a beautiful hotel in a central location, easy to move around. Very clean and tidy with pleasant and polite staff always willing to help.”

Hotel surroundings

Restaurants

1 restaurant on site
Makan@Jen
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern

Facilities of JEN Singapore Orchardgateway by Shangri-La

Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Free parking
  • Restaurant
  • Tea/coffee maker in all rooms
  • Free cot available on request

House rules

JEN Singapore Orchardgateway by Shangri-La takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
S$ 90 per child, per night
Cot upon request
Free
4 - 11 years
Extra bed upon request
S$ 90 per child, per night
12+ years
Extra bed upon request
S$ 90 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.