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About this property
With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property.
Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away.
Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite.
At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services.
Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Situated in the best rated area in Singapore, this hotel has an excellent location score of 9.4
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
Continental, Buffet
Free parking available at the hotel
Availability
Prices converted to USD
!
Please select one or more options you want to book
All available rooms
Limited supply in Singapore for your dates:
4 four-star hotels like this are already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Bureau Veritas
Guest reviews
Categories:
Staff
9.0
Facilities
8.9
Cleanliness
9.1
Comfort
9.2
Value for money
8.1
Location
9.4
Free WiFi
9.0
High score for Singapore
Select topics to read reviews:
Guests who stayed here loved
Yuxin
Sweden
“Overall very nice hotel in a great location. The rooftop pool is amazing!”
P
Petr
Czech Republic
“Hotel is located directly above the metro station (direct line to Marina Bay). This makes it a perfect place for Singapore exploration and/or shopping spree at Orchard street. Rooms are newly refurbished (or very well maintained), the hotel is...”
A
Alison
United Kingdom
“Perfect location for getting around, excellent staff, spacious rooms & the infinity pool was stunning”
D
David
Australia
“Hood location above shops and metro. Great pool and good breakfast”
Revathi
Malaysia
“Extremely clean…
Nice breakfast buffet..
Friendly staff and helpful. Always smile and cheerful.
Nice location, right below MRT.”
M
Maree
New Zealand
“We had a superior king view and it was very spacious. Decor is all tidy and clean although fairly bland and generic. Bed was huge and comfy. Breakfast was amazing - huge selection! We had to leave at 6am on our last morning and staff organized a...”
R
Robyn
New Zealand
“Location is fantastic - close to shopping and MRT underground takes you everywhere, amazing staff. Fabulous pool area.”
Jaturada
Thailand
“The room was very clean and well designed. The breakfast was extremely wonderful. Best location for us because Somerset station is just right under the building. There are plenty of restaurants and more underneath the building as well including 7/11.”
H
United States
“We had a great time at the Jen, and would highly recommend this hotel for Singapore. The room was very nice, clean and comfortable. The breakfast is phenomenal--it is full of options to choose from and different types of cuisine. The staff were...”
M
Mun
Singapore
“The location is superb and the hotel service and staff is 👍🏻👍🏻”
Hotel surroundings
Restaurants
1 restaurant on site
Makan@Jen
Cuisine
International
Open for
Breakfast • Lunch • Dinner
Ambiance
Modern
House rules
JEN Singapore Orchardgateway by Shangri-La takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Extra bed upon request
S$ 90 per child, per night
Cot upon request
Free
4 - 11 years
Extra bed upon request
S$ 90 per child, per night
12+ years
Extra bed upon request
S$ 90 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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GSTC CriteriaCertified by: Bureau Veritas
Sweden“Overall very nice hotel in a great location. The rooftop pool is amazing!”
Czech Republic“Hotel is located directly above the metro station (direct line to Marina Bay). This makes it a perfect place for Singapore exploration and/or shopping spree at Orchard street. Rooms are newly refurbished (or very well maintained), the hotel is...”
United Kingdom“Perfect location for getting around, excellent staff, spacious rooms & the infinity pool was stunning”
Australia“Hood location above shops and metro. Great pool and good breakfast”
Revathi
Malaysia“Extremely clean… Nice breakfast buffet.. Friendly staff and helpful. Always smile and cheerful. Nice location, right below MRT.”
New Zealand“We had a superior king view and it was very spacious. Decor is all tidy and clean although fairly bland and generic. Bed was huge and comfy. Breakfast was amazing - huge selection! We had to leave at 6am on our last morning and staff organized a...”
Jaturada
Thailand“The room was very clean and well designed. The breakfast was extremely wonderful. Best location for us because Somerset station is just right under the building. There are plenty of restaurants and more underneath the building as well including 7/11.”
United States“We had a great time at the Jen, and would highly recommend this hotel for Singapore. The room was very nice, clean and comfortable. The breakfast is phenomenal--it is full of options to choose from and different types of cuisine. The staff were...”
Singapore“The location is superb and the hotel service and staff is 👍🏻👍🏻”
