Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in. A photograph or photocopy of the card will not be accepted. The name on the presented credit card must also match the name on the presented identification card / passport. The property does not accept third-party credit card payments.

For safety reasons, guests who fail to present this same credit card used to guarantee the booking, will be kindly asked to settle the payment again upon arrival by cash or a new credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Anantara Koh Yao Yai Resort & Villas in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of THB 2,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.