Kampala Serena Hotel

–Excellent location - show map
+53 photos
Scored 8.8
Rated fabulous

Staff

9.3

Cheapest option at this property for 2 adults, 1 child

1 × Deluxe Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 1 large double bed
Free cot available on request
or 2 single beds
Free cot available on request
Free stay for your child
Partially refundable
Pay the property before arrival
Breakfast US$40 (optional)
We have 4 left
US$216 per night
Price US$647
3 nights, 2 adults, 1 child
Reserve
You won't be charged yet

You might be eligible for a Genius discount at Kampala Serena Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Kampala Serena Hotel

Offering an outdoor pool and a restaurant, Kampala Serena Hotel is located in Kampala. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a balcony. There is also an electric kettle. Featuring a shower, private bathroom also comes with a bath and a hairdryer. You can enjoy city view from the room. At Kampala Serena Hotel you will find a fitness centre. Other facilities offered at the property include a tour desk and luggage storage. The property offers free parking.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • 7 restaurants
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.1)

  • Top pick by families with children

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Rooms with:

  • Garden view

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

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 ! 

Please select one or more options you want to book

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Recommended for 2 adults, 1 child

1 × Deluxe Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 1 large double bed
Free cot available on request
or 2 single beds
Free cot available on request
Free stay for your child
Partially refundable
Pay the property before arrival
Breakfast US$40 (optional)
We have 4 left
US$216 per night
Price US$647
3 nights, 2 adults, 1 child
Reserve
You won't be charged yet
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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Deluxe Room
Recommended for 2 adults, 1 child
We have 4 left
Free cot available on request

The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath or a shower.

Room
506 feet²
Balcony
Garden view
Air conditioning
Ensuite bathroom
Soundproofing
Minibar
Free WiFi
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Bath or shower
  • Towels
  • Socket near the bed
  • Desk
  • Seating Area
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Hairdryer
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Tumble dryer
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Single-room air conditioning for guest accommodation
Max adults: 2 <br> Max children: 1
US$216 per night
Price US$647
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$250 per night
Price US$749
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 3
US$562 per night
Price US$1,686
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 2
US$320 per night
Price US$961
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$182 per night
Price US$546
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$216 per night
Price US$647
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 1
Only for 1 guest
US$223 per night
Price US$669
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Superior Deluxe Room
We have 3 left
  • 1 large double bed
Free cot available on request

The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Room
560 feet²
Balcony
Garden view
Air conditioning
Ensuite bathroom
Soundproofing
Minibar
Free WiFi
Max adults: 2
US$312 per night
Price US$936
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 2
US$346 per night
Price US$1,037
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$269 per night
Price US$808
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$303 per night
Price US$910
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • Free stay for your child
Club Premier Room
  • 1 large double bed
Free cot available on request

Providing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a TV with satellite channels. The unit offers 1 bed.

Room
581 feet²
Balcony
View
Air conditioning
Ensuite bathroom
Soundproofing
Minibar
Free WiFi
Max adults: 2
US$371 per night
Price US$1,114
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 2
US$405 per night
Price US$1,215
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1
Only for 1 guest
US$337 per night
Price US$1,012
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast US$40
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1
Only for 1 guest
US$371 per night
Price US$1,114
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Junior Suite with Balcony
We have 3 left
  • Bedroom 1: 1 extra-large double bed
  • Living room: 1 sofa bed
Free cot available on request

This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and bathrobes. The air-conditioned suite offers a TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Private suite
614 feet²
Balcony
Garden view
Air conditioning
Ensuite bathroom
Soundproofing
Minibar
Free WiFi
Max adults: 2
US$532 per night
Price US$1,597
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
Max adults: 1
Only for 1 guest
US$498 per night
Price US$1,495
Excluded: US$ 2 City tax per night, 18 % VAT
  • Very good breakfast included
  • Partially refundable
  • Pay the property before arrival
  • discount may be available
  • You won't be charged yet
Limited supply in Kampala for your dates: 1 five-star hotel like this is already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Janet
United Kingdom United Kingdom
“We have stayed many times at the Serena Hotel, Kampala. We always find the hotel to be of an excellent standard, very clean and comfortable. The facilities on offer are excellent! The staff are also friendly and helpful. We enjoyed both breakfast...”
Janet
United Kingdom United Kingdom
“The Kampala Serena hotel is excellent. We have stayed many times before. The hotel has excellent facilities, is always clean and comfortable and the staff are friendly and helpful! A hotel to be thoroughly recommended when visiting Kampala!”
Mian
United Kingdom United Kingdom
“The Italian restaurant and the staff, the staff at the convierge”
Edward
Jersey Jersey
“Highly recommend! Amazing experience with great customer care, spacious rooms, and everything was impeccably clean. Couldn't ask for more.”
Janet
South Africa South Africa
“Amazing. Luxury. The spa was incredible with the lovely steam rooms and massage was well worth it. Facilities are more than comfortable. Relaxing. Even tho it’s a large hotel the beautiful gardens bring a peacefulness to the place. The staff are...”
Andrew
United Kingdom United Kingdom
“Clean room, comfy bed, hot shower. lovely pool area. Good location.”
Rushishikara
Burundi Burundi
“The staff are nice and cooperate, they are so kind”
Toroitich
Kenya Kenya
“Staff always freindly and the rooms are perfect. The chicken soup at breakfast was excellent.”
Warah
Kenya Kenya
“It was excellent, I liked the presentation, the staff and the variety of meals!”
Ferdinand
Germany Germany
“Perfect location, perfect staff, person environment”

Hotel surroundings

Restaurants

7 restaurants on site
The Explorers Italian Bistro
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
The Lakes Restaurant
  • Cuisine
    African • Seafood • Local • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
The Pearl Restaurant and Champagne Bar
  • Cuisine
    International
  • Open for
    Lunch • Dinner
  • Ambiance
    Modern • Romantic
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
The Pool Bar and Restaurant
  • Cuisine
    International
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
Bambara Lounge
  • Cuisine
    International
  • Open for
    High tea
  • Ambiance
    Traditional
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
The Mist Bar
  • Cuisine
    International
  • Open for
    Lunch • Cocktail hour
  • Ambiance
    Traditional
  • Dietary options
    Halal • Kosher • Vegan • Gluten-free • Dairy-free
The Ssese Patisserie
  • Cuisine
    International
  • Ambiance
    Modern
  • Dietary options
    Halal • Kosher • Vegan • Gluten-free • Dairy-free

House rules

Kampala Serena Hotel takes special requests - add in the next step!
Check-in
From 12:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 12 years
Extra bed upon request
US$100 per child, per night
13+ years
Extra bed upon request
US$150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCashCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kampala Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.