• Credit Card Notice: The credit card name must match the guest’s name on the booking and passport. Please present the physical card used for booking at check-in. If the card can’t be shown, a new payment is required; the original charge will be refunded. For e-credit cards, VND 1,000 will be temporarily verified and refunded within 15 days after check-out.

• Extra Person Policy: Guests from 12 years old require an extra bed including breakfast: VND 1,050,000 net/bed/night. This surcharge is not included in the room rate.

• Compulsory Gala Dinner - Applied on the following dates:

• December 24th, 2025: VND 1,840,000 net/pax

• December 31st, 2025: VND 2,940,000 net/pax

• February 19th, 2026: VND 2,250,000 net/pax

→ Children 5–11 years old: 50% of adult price

→ Gala Dinner surcharge not included in room rate and will be charged after your confirmation."

Special requests: please contact the resort directly for best support. Our guests will pay this fee when you check in at resort. Please note that all special requests are subject to availability, and additional charges may apply.

При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и банковскую карту. Обратите внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.

Гости младше 18 лет могут пройти регистрацию заезда только в сопровождении родителя или официального опекуна.