Kim's Family Hotel

–Great location - show map
+40 photos
Scored 9
Rated superb

Staff

9.5

About this property

Comfortable Accommodations: Kim's Family Hotel in Ha Long offers family rooms with sea, garden, or mountain views. Each room includes air-conditioning, a private bathroom, and free WiFi. Leisure Facilities: Guests can relax in the hot spring bath, sun terrace, or lush garden. Additional amenities include a fitness room, indoor play area, and outdoor seating. Dining Options: A variety of breakfast options are available, including continental, American, vegetarian, vegan, kosher, and Asian. The on-site restaurant serves local specialities and warm dishes. Convenient Location: Located 42 km from Cat Bi International Airport, the hotel is near attractions such as Ha Long Queen Cable Car (less than 1 km) and Sun World Ha Long Park (10-minute walk). Free on-site parking is provided.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Fitness centre
  • Room service
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, Vegetarian, Vegan, Kosher, Asian, American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 double beds
2 single beds
2 large double beds
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Aleksander
Norway Norway
“Great beds. Location was great, from the top of a hill overlooking the city and the bay. Hosts set us up with a cruise and my friend with a bus transfer from Hanoi. Smashing service. Best bang for the buck budget stay I have had on my 3 month trip...”
Owen
United Kingdom United Kingdom
“Hosts are lovely, willing to help with any tour in ha long if you need one. The value for money for the room you get is one of the best we have had since travelling south east Asia. Room was clean and large. Staff are very attentive and allowed us...”
Ben
Australia Australia
“Clean friendly would stay again. Kim and is family are Awesome”
Nathan
United Kingdom United Kingdom
“Great room nice, clean and spacious Hosts were lovely and helpful - organised a great tour round the bay for us”
Gretaleb
Lithuania Lithuania
“Really comfortable bed and good breakfast, tidy and clean room.”
Sara
Germany Germany
“Our stay at Kim‘s family hotel was really amazing! We stayed only one night, but Emma was so super welcoming, the room was clean, scented very nicely and the breakfast was simple, but very delicious! Emma booked a cruise daytrip for us, and also a...”
Ting
Taiwan Taiwan
“The lady at the front desk really helps me out through the whole process from booking one day trip in Ha Long bay to bus ticket back to Ha Noi. We used google translate to do everything. She was so attentive and fast. The room was spacious and...”
Helen
Ireland Ireland
“Tom, the owner was the most helpful and friendly guy! When we arrived, he was called in to help us check in as his family speak little English and he gave us lots of tips in the area including activities and restaurants. our room was lovely - on...”
Joe
United Kingdom United Kingdom
“Really friendly staff. Lovely breakfast each morning. Big spacious room. Clean bathroom. Fridge and kettle provided. 5 minute walk down to the front. Lots of restaurants nearby. Would recommend staying here”
Ciara
Ireland Ireland
“good location, 5 min walk to centre. has a mini fridge. the host cooks breakfast each morning”

Hotel surroundings

House rules

Kim's Family Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 00:00 and 06:00
Refundable damage deposit
A damage deposit of VND 300 is required on arrival. That's about US$0. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children older than 4 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

A damage deposit of VND 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.