Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

–Great location - show map
+78 photos
Scored 9.2
Rated superb

Staff

9.8

Get the celebrity treatment with world-class service at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Elegant Accommodation: Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment in Hanoi offers a 5-star experience with a swimming pool with a view, sauna, and indoor pool. Guests enjoy free WiFi, a terrace, and a garden. Comfortable Amenities: The hotel provides free bicycles, air-conditioning, balconies, and private bathrooms. Additional facilities include a children's playground, outdoor play area, and free on-site private parking. Dining Options: Breakfast options include continental, buffet, and Asian. The property offers a variety of menus to cater to special diets. Prime Location: Located 22 km from Noi Bai International Airport, the hotel is near attractions such as One Pillar Pagoda (1.7 km) and West Lake (2.8 km). Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Terrace
  • Garden

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental, Asian, Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

James
Australia Australia
“Modern, spacious and clean room. Having a washing machine (with dryer) is a bonus!”
Brian
South Africa South Africa
“Staff were outstanding. Extremely helpful and very friendly. Highly recommended stay.”
Lucas
France France
“Size of the room, room all equipped, cleanliness Kindness of the staff”
Pavel
Czech Republic Czech Republic
“This Japanese-style hotel is located by a large lake surrounded by many stylish cafés. Two-room apartment with balcony, perfectly equipped kitchen including washer and dryer. Nice fitness center and large swimming pool on the fourth floor....”
Michael
United Kingdom United Kingdom
“Everything. The staff were extremely helpful and were always on hand if anything was needed, including advice. Stayed with two young children so having the inside swimming pool was very good.”
Anna
Hungary Hungary
“The apartment was spacious and very clean, great to have a washing machine. Very comfortable bed. The staff was very nice. Annie at the front desk is fantastic, she helped us with everything, she arranged a car for us to and even for the way back...”
Sophie
Germany Germany
“The room was well equipped and very pretty. It had a big fridge and freezer, a washing/dryer combo and a tv that you can connect to and play your own videos. The staff was super friendly and helpful. They explained the room when we arrived,...”
Dona
Australia Australia
“Staff super friendly and supportive. Rooms are excellent clean and washing machine and hot plate are an added advantage. Breakfast was good. Highly recommend this hotel.”
Brighton
United Kingdom United Kingdom
“The staff were perfect, assisted with every question and managed to book my excursions with them seamlessly, location was great also. 2am check in was easy without staff available at that time, easy to follow directions.”
Elizabeth
New Zealand New Zealand
“Very comfortable hotel with amazingly friendly and helpful staff. Our room was large, clean and quiet and had everything we needed - and they added a softer mattress topper on request. Breakfasts were really great as the owner Abe is Japanese so...”

Hotel surroundings

House rules

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
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The fine print

Need-to-know information for guests at this property

Property address: 1F ~ 4F 164b Hoang Hoa Tham Stress, Tay Ho.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.