Get the celebrity treatment with world-class service at Grand Mercure Hanoi
Elegant Accommodation: Grand Mercure Hanoi in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, and a lush garden. Guests can relax on the terrace or enjoy meals at the restaurant and bar.
Comfortable Amenities: The hotel features private check-in and check-out, a paid airport shuttle, beauty services, wellness packages, and a fitness room. Additional amenities include a hot tub, 24-hour front desk, concierge service, and a tour desk.
Dining Options: Breakfast is served as a continental buffet, while dinner includes Chinese, French, Italian, Japanese, Korean, Vietnamese, and local cuisines. Vegetarian, vegan, and gluten-free options are available.
Prime Location: Located 24 km from Noi Bai International Airport, the hotel is near attractions such as the Vietnam Fine Arts Museum (6-minute walk) and Ho Chi Minh Mausoleum (15-minute walk). An ice-skating rink is also in the vicinity.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Please select one or more options you want to book
Guest reviews
Categories:
Staff
9.4
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
9.0
Location
8.8
Guests who stayed here loved
M
Michelle
New Zealand
“Beautiful room, excellent breakfast and great view from rooftop.”
D
David
United Kingdom
“We stayed in five hotels in five cities in Vietnam, and this was our second favourite. Although star systems don't necessarily align between countries, this is by international standards a five star hotel in terms of facilities and decor. The...”
K
Kieran
United Arab Emirates
“The room was amazing. Loved the rooftop bar as well”
Dennise
United Kingdom
“Beautiful room, superb bathroom facilities . My husband enjoyed a long soak in the bath and fell asleep! We Had a wonderful nights sleep with no outside noise
Wonderful roof top bar with amazing views .
All staff very polite and attentive....”
D
Daria
United Kingdom
“We stayed twice at the Grand Mercure Hanoi during our first trip to Vietnam, and both stays were excellent. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable.
A special mention must go to the...”
Raksna
India
“The room was exactly as shown in the pictures—comfortable and well-kept. The staff were fantastic, especially Stephanie, who went above and beyond by recommending local dishes that turned out to be amazing. The rooftop pool and bar were...”
N
Natacha
Belgium
“Beautiful interior! The room was very well equipped, the rooftop pool was great and the gym also had everything you can expect to need! I even received great tips on exercises from Quality, the trainer at the gym. The reception staff goes out of...”
John
Ireland
“Beautiful hotel, great facilities, food was very good especially the breakfast.
The concierge staff were very friendly and helpful with all our enquiries, as were the gym staff”
J
Joseph
United Kingdom
“The staff were fantastic. Really friendly and helpful at all times. My wife has a food allergy and each day the breakfast supervisor took time to ensure she got food that would not result in her being sick. Really impressive service.”
E
Elisha
New Zealand
“Beautiful building. Friendly and helpful staff. And wide selection of delicious food at breakfast Buffett. Cannot fault this hotel”
Hotel surroundings
Food & Drink
Breakfast
Fabulous breakfast included with select options or available at the property for US$21.94 per person.
Served daily
06:00 to 22:00
Menu style
Buffet
LocAlly Restaurant
Cuisine
Chinese • French • Italian • Japanese • Korean • Pizza • Seafood • Sushi • Thai • Vietnamese • Local • Asian
Dietary options
Vegetarian • Vegan • Gluten-free
Menu
Buffet & à la carte
More food and drink
Meals • Restaurants • Facilities
House rules
Grand Mercure Hanoi takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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