Hera Grand Luxury Cruise

–Excellent location - show map
+46 photos
Scored 8.7
Rated fabulous

Staff

9.6

You might be eligible for a Genius discount at Hera Grand Luxury Cruise. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Hera Grand Luxury Cruise

Prime Location: Hera Grand Luxury Cruise in Ha Long offers beachfront access with Tuan Chau Beach a 19-minute walk away and Tuan Chau Harbour 1.5 km nearby. Cat Bi International Airport is 40 km from the property. Exceptional Facilities: Guests enjoy spa facilities, a sun terrace, water sports, an open-air bath, and free WiFi. Additional amenities include a restaurant, bar, and private check-in and check-out services. Comfortable Accommodations: Rooms feature sea or mountain views, air-conditioning, private bathrooms, and modern amenities. Family rooms and interconnected rooms cater to all travellers. Dining Experience: The family-friendly restaurant serves Vietnamese cuisine with brunch, lunch, and dinner options. Breakfast includes local specialities, warm dishes, and vegetarian and vegan options. Activities and Attractions: Guests can enjoy fishing, yoga classes, and walking tours. Nearby attractions include Ha Long Queen Cable Car and Sun World Ha Long Park.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental, Vegetarian, Vegan, Halal, Asian, American, Buffet

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 extra-large double beds
or
4 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Lilysc
New Zealand New Zealand
“Staff on board are very friendly. On our first day, the staff wore name badges so easy for us to recognized them. Lily @the restaurant and Dan the cruise master were very good. Staff on our second day didn't have name badges on them. A shame...”
Mark
United Kingdom United Kingdom
“I had a beautiful cabin, balcony and a bath overlooking the ocean. Food was amazing. Minh, Tram and Huong along with the other staff were so helpful! Roxanne was always on hand via WhatsApp to help any needs I had.”
Beatriz
Spain Spain
“The staff of the cruise was caring and kind. The boat is classic and elegant”
Dean
United Kingdom United Kingdom
“There was always a nice cozy place for you to go and chill and have a drink”
Paul
Australia Australia
“There was some confusion at first about the booking because of the amenities description for a Junior Suite in Bookings.com that featured a balcony (not the case). Our coordinator Jade responded immediately and transferred us to another boat and...”
Rene
Netherlands Netherlands
“Extremely friendly staff, incuding Hana. Good food and all activities were well organized.”
Greg
Australia Australia
“The staff were phenomenal - friendly and accomodating. Ming was exceptional and kept everything easy. Hana did a great job with the transfers - really, all of the staff were warm and friendly, competent and helpful. Also, the food was very...”
Jeremy
United Kingdom United Kingdom
“Would highly recommend this cruise, exceptional staff and exceptional surroundings. The cabins were clean and comfortable and the food was delicious. Very well organised, we particularly enjoyed the kayaking. Minh was a very attentive host.”
Anke
Belgium Belgium
“We had a perfect time on the Hera Grand Luxury Cruise. Our cruisemanager Mr. Minh is very considerate towards all his passengers and kept our group together on busy moments. The trips were well organised and very agreeable. The staff on the boat...”
Clare
Australia Australia
“Loved the spacious room and outside private deck area, the bed in the room was comfortable the bathroom very spacious too . The staff were very attentive.”

Property surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    Vietnamese
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free

House rules

Hera Grand Luxury Cruise takes special requests - add in the next step!
Check-in
From 11:00 to 12:00
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.