San Palace Hotel & Rooftop

–Excellent location - show map
+33 photos
Scored 9.2
Rated superb

Staff

9.9

About this property

Comfortable Accommodations: San Palace Hotel & Rooftop in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, minibar, and free WiFi. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, spa facilities, terrace, and fitness centre. Additional amenities include a restaurant serving Vietnamese cuisine, bar, and coffee shop. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, and vegetarian. Fresh pastries, fruits, and juices enhance the morning experience. Prime Location: Located 24 km from Noi Bai International Airport, the hotel is a short walk from Ha Noi Railway Station and near attractions such as Hoan Kiem Lake and the Imperial Citadel.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

Breakfast info

Continental, Vegetarian, Vegan, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
or
2 single beds
1 double bed
1 large double bed
1 single bed
and
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Michael
Czech Republic Czech Republic
“Very nice and cozy place in the city center. It was clean and staff was super nice and friendly and usefull. Room was quite small but it was ok. Breakfast was good and you could order pho bo or eggs. There was a small and nice swiming pool at the...”
Turistul
Romania Romania
“Extraordinary employees, the girls and boys at the reception, kitchen, cleaning. A small hotel, but people with big hearts ready to help you whenever you need it. If I come to Hanoi again, I would stay here”
Elena
Germany Germany
“We really liked our trip to Hanoi and the hotel is in a very good position to reach all destinations. As everybody says - the staff was great, very friendly, helpful, trying their best to make guests' stay comfortable and enjoyable. The breakfast...”
Jordan
United Kingdom United Kingdom
“Staff vey friendly, even helped us cross the road on arrival and leaving. Nice breakfast selection. Central location so can walk everywhere. Bedrooms are big and TV’s have Netflix.”
Craig
United Kingdom United Kingdom
“The staff were phenomenal, very helpful and friendly, I caused an argument on the street with an old man who was sent packing by the staff. The staff were also very good at managing the large number of tour operators coming and going every...”
Sarah
United Kingdom United Kingdom
“Lovely team and great location to get to sights we wanted to see!”
Sonia
Germany Germany
“Outstanding hotel. The manager William and the staff went above and beyond to ensure our stay was enjoyable. We had a great stay and would always come back! Thank you!”
Matt
Australia Australia
“Great location and very helpful and friendly staff. We had a great stay!”
Camilla
Sweden Sweden
“Very pleasant stay. We were two families traveling together with four children, and the staff were extremely helpful and friendly throughout our visit. They helped us book an excellent restaurant for Christmas Eve and gave clear, useful tips on...”
Montana
Australia Australia
“We had a fantastic stay at San Palace Hotel, the beds were super comfortable and the facilities were great. The front desk team were especially great, making sure we were comfortable throughout our stay and going above and beyond with...”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    Vietnamese
  • Ambiance
    Family friendly

House rules

San Palace Hotel & Rooftop takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 450,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please inform San Palace Hotel & Rooftop in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).