Serenata San de Hanoi Hotel

–Excellent location - show map
+70 photos
Scored 9
Rated superb

Staff

9.8

About this property

Comfortable Accommodations: Serenata San de Hanoi Hotel in Hoàn Kiếm offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and soundproofing for a pleasant stay. Exceptional Facilities: Guests can relax on the terrace or balcony, enjoy the seating area, and take advantage of free WiFi throughout the property. Additional amenities include a child-friendly buffet, bicycle parking, and a tour desk. Delicious Breakfast: A variety of breakfast options are available, including continental, buffet, and vegetarian. Fresh pastries, pancakes, cheese, fruits, and juice enhance the morning experience. Prime Location: Located 24 km from Noi Bai International Airport, the hotel is near attractions such as Hoan Kiem Lake (1 km) and Thang Long Water Puppet Theater (12-minute walk). Highly rated for its attentive staff and excellent service.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Lift
  • Air conditioning

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Vegetarian, Buffet

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
and
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Zoe
Australia Australia
“The staff were warm and welcoming. They treated us in like guests in their home, making every effort to make our stay special. Everything from advice on the area, organising tours, to even sending restaurant recommendations. I can't recommend this...”
Micheal
United Kingdom United Kingdom
“Staff were very friendly and helpful, location was good, ac2 minute walk to train st”
Joshua
United Kingdom United Kingdom
“Perfect location, Jack’s customer service on the front desk was exceptional!”
Lucinda
Australia Australia
“Staff were incredibly friendly and helpful. Location was great, breakfast was fantastic, will definitely stay here again if I am ever in Hanoi again.”
Gabriel
Netherlands Netherlands
“Staff is so friendly and helpful. They make you feel like home.”
Robyn
Australia Australia
“The staff were wonderful - nothing was too much trouble. Breakfast was great, and an early checkin was offered as the room was available which allowed us to explore and rest early.”
Amanda
Australia Australia
“Beautiful room, beautiful staff, great location , great breakfast, wish we could have stayed longer.”
Glenn
Australia Australia
“Location was perfect and the staff were very friendly. We booked this room type because it had a terrace. The photos on the site are exactly how the room was. Breakfast was also good although not extensive.”
Chen
Portugal Portugal
“The most pleasant and helpful staff in all of Vietnam! Excellent breakfast, location in the city center”
Jamie
Australia Australia
“Amazingly location, right near Train Street. The Staff were excellent and happy to help you with the best tourist and coffee/Food spots”

Hotel surroundings

House rules

Serenata San de Hanoi Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
Check-in is only possible for guests aged between 18 and 90
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.