Name: Splendid Star Grand Hotel and Spa
Address: 14 Tho Xuong Lane, Au Trieu, Hoan Kiem, Hanoi, Vietnam, 14 Tho Xuong Lane, Au Trieu, Ha Noi Municipality, Vietnam
Rating: 9.3

Splendid Star Grand Hotel and Spa

–Excellent location - show map

+90 photos

Property highlights

Breakfast

Fabulous breakfast

Wellness

Spa and wellness centre, Massage, Couples massage, Barber/beauty shop

Free WiFi

Internet services

Shuttle service

Airport shuttle, Shuttle service

Kitchen facilities

Electric kettle

Accessibility

Entire unit wheelchair accessible

Swimming pool

Private, Rooftop swimming pool, Outdoor swimming pool

About this property

Located in central Hanoi near the Old Quarter, Splendid Star Grand Hotel and Spa offers modern rooms and suites with free Wi-Fi and a private bathroom. It houses a 24-hour reception and Vietnamese restaurant. Splendid Star Grand Hotel and Spa is a 5-minute walk to Hoan Kiem Lake. Noibai International Airport is approximately 21 km away. The air-conditioned rooms and suites are equipped with soundproofed windows and feature a flat-screen cable TV, DVD player and minibar. A private bathroom includes a hairdryer, free toiletries and bath or shower. Daily fresh fruits are provided. Airport shuttle, laundry and dry cleaning services are available at a surcharge. The hotel also provides its own currency exchange and tour desk. Guests can rent bicycles to explore the area.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Family Room 2 large double beds
Suite 1 single bed and 1 large double bed
Honeymoon Suite 1 large double bed
Family Suite 2 extra-large double beds
Junior Suite 1 extra-large double bed
Deluxe Double Room 1 large double bed
Deluxe Twin Room 2 single beds
Superior Double Room 1 large double bed
Superior Twin Room 2 single beds
Double or Twin Room 1 large double bed
Day Use - 4 Hours 1 large double bed
Family Suite with Balcony 2 large double beds and 1 futon bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Kate

United Kingdom

“We absolutely loved our stay- the highlights were the amazing location, huge rooms with great value for money and the wonderful staff. Special mention to Miss Kimmy who checked us in and put a huge smile on our faces after a very long and...”

Howe

United Kingdom

“The staff were really friendly and the bed was really comfy”

Lengruber

Brazil

“Excelente hotel and perfect locations, the room very nice and clean especially the staff so friendly and help full by Jacky we would recommend this”

Peter

Australia

“Great location in old town, fantastic breakfast, staff very friendly and helpful. Mr Harry the GM was always on hand to help, great job.”

Félix

Spain

“Staff was amazing and always trying to help and make us comfortable during the stay. Also Emma and Brian during the breakfast were very kind.”

Toby

United Kingdom

“The hotel manager Mr Harry was brilliant. Although the hotel had an issue with their Hot water at the time we arrived, Mr Harry accommodated a hotel change to a sister hotel just around the corner, as well as a room upgrade. Great service and very...”

Peter

Australia

“Great breakfast, friendly staff and good location. Easy walking to train street and hop on hop off bus.”

Hooper

Australia

“Everything was super clean! In a great location Bed and room was amazing Would definitely come back Jacky was amazing staff and always helped us !!”

Brooke

Australia

“The hotel was in a great location, close to everything, the markets, the lake and tourist destinations. The staff here were really lovely and accomodating, especially Jacky who helped us with all our questions! It was a fun and welcoming vibe.”

Eleanor

Australia

“Fantastic location and wonderful attentive staff. Great breakfast options at the buffet.”

Hotel surroundings

Restaurants

1 restaurant on site

SPLENDID RESTAURANT

Cuisine
American • Asian
Open for
Breakfast • Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegan • Gluten-free

House rules

Splendid Star Grand Hotel and Spa takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Free

5 - 15 years

Extra bed upon request

VND 600,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Splendid Star Grand Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.