Upon booking, the hotel will contact guests directly regarding an authorisation letter or bank account details to secure the booking. Guests are kindly requested to complete the document within 7 days.

The credit card used to make booking and payment must be presented upon check-in with a valid photo identification of the same name. Lest, a new full payment must be made upon check-in on an alternative card or by cash. Prepayment made with original credit card prior to arrival will be refunded to that card.

Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height. Further details are to communicate with the property directly.

All adult guests must be fully vaccinated and have received the 2nd dose more than 2 weeks prior to the arrival at Swiss Village Resort or the guests must have recovered from Covid within the previous 6 months. The guests must show Greenpass or Vaccination Certificate upon arrival. And the guests must have present a negative Covid rapid test issued within 72h.

The guests are currently not allowed to visit other establishments or activities in Binh Thuan outside of the resort so you would be required to stay in the resort at all times and no outside services can be delivered to you at the resort (no delivery food etc., you cannot go to shops or tourist attractions )