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Nils am See - ADULTS ONLY ab 18 Jahren

Hotel in Weiden am See

Facing the beachfront, Nils am See - ADULTS ONLY ab 18 Jahren offers 4-star accommodation in Weiden am See and has a garden, private beach area and restaurant.

M
Max
From
Germany
Very beautiful interior and really nice staff.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 1,495 reviews
Price from
US$209.01
1 night, 2 adults

Hotel HegiQ - Adults Only Hotel

Hotel in Hegykő

Set in Hegykő, 7.3 km from Esterhazy Castle, Hotel HegiQ - Adults Only Hotel offers accommodation with a seasonal outdoor swimming pool, free private parking, a garden and a terrace.

O
Ondřej
From
Czech Republic
It was truly amazing there. The staff is very nice, the food was incredibly good, the room is nicely decorated with comfortable bed and even a kettle for tea. We also appreciated the heavy curtains that block the sunlight completely. The bathroom is beautiful with a huge shower and floor heating so it is always warm. The sauna was also amazing and very conveniently located in the hotel itself. The best part was being able to walk to the spa and wellness just in your bathing robe.
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 792 reviews
Price from
US$200.84
1 night, 2 adults

Hotel Katamaran

Hotel in Rust

Boasting a terrace and a bar, Hotel Katamaran is located in Rust. The property is situated 3.4 km from Roman stone pit St. Margarethen. Free WiFi is at guests' disposal.

M
Marina
From
Austria
Nice interior decor, good breakfast, convenient location and friendly staff. Special gratitude goes to Lisa from the reception. Nice nature around and the opportunity to sit outside at the hotel’s terrace.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 861 reviews
Price from
US$191.26
1 night, 2 adults

Art Boutique Hotel Bürgerhaus

Hotel in Rust

In a historic building dating from 1537 featuring a rose garden and a quiet courtyard, the family-run TiMiMoo Boutique Hotel Bürgerhaus is right on the main square in the centre of Rust.

B
Barbara
From
Switzerland
deko, kind staff, cleanliness, breakfast !
Scored out of 10, guest rating 9.6
Exceptional - What previous guests thought, 130 reviews
Price from
US$537.12
1 night, 2 adults

VILA VITA Pannonia

Hotel in Pamhagen

VILA VITA Pannonia is a 200-hectare nature resort set amidst the impressive landscape of Lake Neusiedl National Park in Burgenland.

G
Georgiy
From
Bulgaria
perfect place arounded by nature.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 490 reviews
Price from
US$315.32
1 night, 2 adults

St. Martins Therme & Lodge

Hotel in Frauenkirchen

St. Martins Therme & Lodge on the banks of its own lake next to the Neusiedlersee-Seewinkel national park combines the exciting atmosphere of a safari lodge with the latest spa facilities.

E
Eva
From
Bulgaria
It’s our second visit. We were enchanted and fascinated again. The facilities are excellent. The service was, as a whole with little exceptions, very good. The food at breakfast and during dinner is at top level. The rooms are very well equipped. You have everyday for free at your disposal in your room’s fridge: water, beer, biolemonade, coke and other soft drinks.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 638 reviews
Price from
US$495.67
1 night, 2 adults

KRACHER Landhaus No 3 - inklusive Pool

Hotel in Illmitz

Set in Illmitz, 22 km from Esterhazy Castle, KRACHER Landhaus No 3 - inklusive Pool offers accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 24 reviews
Price from
US$145.96
1 night, 2 adults

Lakeside77

Hotel in Podersdorf am See

Situated in Podersdorf am See, Lakeside77 has a bar, shared lounge, terrace,free WiFi throughout the property and a free private parking on site.

I
Irene
From
Austria
Very nice and comfortable rooms, the staff was very friendly and the breakfast was delicious
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 2,502 reviews
Price from
US$112.09
1 night, 2 adults

Seewirt & Haus Attila

Hotel in Podersdorf am See

Seewirt & Haus Attila are located right at the shore of Lake Neusiedl in Podersdorf, just 100 metres apart from each other, and offer a private access to the public beach.

a
andrea
From
Italy
Position in front of the lake. Excellent food. Friendly staff.
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 1,603 reviews
Price from
US$203.17
1 night, 2 adults

Seehotel Rust

Hotel in Rust

Enjoying a quiet and scenic location between the historic Old Town of Rust and Lake Neusiedl, Seehotel Rust offers a restaurant and a spa area right by the water.

R
Rawad
From
Lebanon
Friendly staff Clean rooms Good breakfast
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 1,791 reviews
Price from
US$217.07
1 night, 2 adults
See all 485 hotels in Lake Neusiedl

Most booked hotels in Lake Neusiedl in the past month

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  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 1,603 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 2,502 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 1,791 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 1,213 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.4
    Very good - What previous guests thought, 798 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 9.3
    Superb - What previous guests thought, 1,495 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 9.3
    Superb - What previous guests thought, 490 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.6
    Fabulous - What previous guests thought, 805 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 9.0
    Superb - What previous guests thought, 861 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.4
    Very good - What previous guests thought, 976 reviews

Lake Neusiedl's best hotels with breakfast

  • Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 2,502 reviews

    Situated in Podersdorf am See, Lakeside77 has a bar, shared lounge, terrace,free WiFi throughout the property and a free private parking on site.

    From US$159.97 per night
  • Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 1,603 reviews

    Seewirt & Haus Attila are located right at the shore of Lake Neusiedl in Podersdorf, just 100 metres apart from each other, and offer a private access to the public beach.

    From US$203.99 per night
  • Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 1,213 reviews

    Just 100 metres from the shore of Lake Neusiedl, Hotel am See Rust offers direct access to the public beach and the Seebad leisure area featuring a 6,000 m² lawn, an adventure pool for children, and a...

    From US$190.91 per night
  • Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 1,791 reviews

    Enjoying a quiet and scenic location between the historic Old Town of Rust and Lake Neusiedl, Seehotel Rust offers a restaurant and a spa area right by the water.

    From US$294.01 per night
  • Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 117 reviews

    Hotel Am Greiner features a garden, shared lounge, a terrace and bar in Rust. The property is located 37 km from Castle Forchtenstein, 40 km from Liszt Museum and 42 km from Esterhazy Castle.

    From US$210.18 per night
  • Scored out of 10, guest rating 8.4
    Very good - What previous guests thought, 798 reviews

    Set in Weiden am See, 8.9 km from Mönchhof Village Museum, Luis von Weyden offers accommodation with a garden, free private parking, a terrace and a bar.

    From US$114.43 per night
  • Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 213 reviews

    Set in Gols, 4.4 km from Mönchhof Village Museum, Seminarhotel Daniels offers accommodation with a shared lounge, free private parking, a terrace and a restaurant.

    From US$157.63 per night
  • Scored out of 10, guest rating 8.4
    Very good - What previous guests thought, 976 reviews

    Just 100 metres from the centre of the wine-growing town of Gols and 6 km from Lake Neusiedl, Weinhotel Kirchenwirt offers a restaurant serving local dishes and wines.

    From US$136.62 per night

Budget hotels in Lake Neusiedl

  • Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 358 reviews

    Set in Fertőd, 600 metres from Esterhazy Castle, Hotel Patonai offers accommodation with free bikes, free private parking, a garden and a terrace. This 3-star hotel offers a restaurant.

    From US$115.92 per night
  • Scored out of 10, guest rating 6.7
    Pleasant - What previous guests thought, 254 reviews

    Situated in Donnerskirchen, within 12 km of Esterházy Palace and 38 km of Castle Forchtenstein, Weinland features accommodation with a shared lounge and free WiFi throughout the property as well as...

    From US$81.74 per night
  • Scored out of 10, guest rating 9.7
    Exceptional - What previous guests thought, 154 reviews

    Located in Podersdorf am See, 12 km from Mönchhof Village Museum, The Parcels Hotel - Adults Only provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

  • Scored out of 10, guest rating 9.3
    Superb - What previous guests thought, 490 reviews

    VILA VITA Pannonia is a 200-hectare nature resort set amidst the impressive landscape of Lake Neusiedl National Park in Burgenland.

    From US$293.78 per night
  • Scored out of 10, guest rating 9.4
    Superb - What previous guests thought, 21 reviews

    Situated in Illmitz, 22 km from Esterhazy Castle, KRACHER Familienapartment Landhaus No 4 - inklusive Pool features accommodation with a seasonal outdoor swimming pool, free private parking, a garden...

  • Scored out of 10, guest rating 9.0
    Superb - What previous guests thought, 24 reviews

    Set in Illmitz, 22 km from Esterhazy Castle, KRACHER Landhaus No 3 - inklusive Pool offers accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden.

  • Scored out of 10, guest rating 9.2
    Superb - What previous guests thought, 21 reviews

    Situated in Illmitz, 22 km from Esterhazy Castle, KRACHER Ferienhaus Landhaus No 1 - inklusive Pool features accommodation with a seasonal outdoor swimming pool, free private parking, a garden and a...

  • Scored out of 10, guest rating 9.8
    Exceptional - What previous guests thought, 9 reviews

    Winzerhof Schindler offers an own winery and spacious and modernly furnished rooms with free WiFi and a terrace or a balcony, 200 metres from Mörbisch’s centre and a 2-minute drive from the shore of...

Hotels in Lake Neusiedl that you can book without a credit card

  • Kirchenwirt Rust

    Hotel in Rust
    No credit card needed
    Scored out of 10, guest rating 7.2
    Good - What previous guests thought, 26 reviews

    Located within 15 km of Esterházy Palace and 37 km of Castle Forchtenstein, Kirchenwirt Rust offers rooms in Rust.

  • Scored out of 10, guest rating 9.2
    Superb - What previous guests thought, 25 reviews

    Located in Wallern im Burgenland, 15 km from Esterhazy Castle, Landhaus Tauber provides accommodation with a garden, free private parking, a terrace and a restaurant.

  • Scored out of 10, guest rating 8.9
    Fabulous - What previous guests thought, 128 reviews

    Located in Illmitz, 22 km from Esterhazy Castle, Kracher Hotel Doppelzimmer - inklusive Pool provides accommodation with a seasonal outdoor swimming pool, free private parking, a garden and a shared...

  • Scored out of 10, guest rating 8.1
    Very good - What previous guests thought, 121 reviews

    Situated in Podersdorf am See, 14 km from Mönchhof Village Museum, Georgshof features accommodation with a garden, free private parking, a shared lounge and a terrace.

  • Scored out of 10, guest rating 8.7
    Fabulous - What previous guests thought, 376 reviews

    Located only a short walk from Lake Neusiedl, the family-run Hotel & Restaurant Seehof is set in Podersdorf am See and offers free WiFi, a restaurant, and a children's playground.

  • Scored out of 10, guest rating 8.9
    Fabulous - What previous guests thought, 184 reviews

    Located in Podersdorf, only a 2-minute walk from Lake Neusiedl, Landgasthof zur Goldenen Traube offers a sauna, free WiFi, and a restaurant with a garden.

  • Scored out of 10, guest rating 8.1
    Very good - What previous guests thought, 538 reviews

    Offering outdoor and indoor tennis courts, as well as squash and badminton courts, a sauna, and a fitness centre, Sporthotel Podersdorf is located in Podersdorf am See, a 20-minute walk away from Lake...

  • Scored out of 10, guest rating 8.2
    Very good - What previous guests thought, 592 reviews

    Offering a restaurant and access to a public beach, Seehotel Herlinde enjoys a convenient location at Lake Neusiedl in Podersdorf.

FAQs about hotels in Lake Neusiedl

See reviews by guests who stayed at hotels in Lake Neusiedl

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  • From US$302.42 per night
    Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 489 reviews
    it is a very nice hotel in Neusiedl am See. it has a good and quiet location, and it takes you only 15 walking minutes to get to the lake. It offers very good spa facilities (a large enough swimming pool, a jaccuzzi, a sauna, a steam bath, as well as a room with sports equipment, even a room with table tennis, which we enjoyed playing), so you have all you need to relax and do some sports. Free towels and water as well as apples are provided in the spa area. Also, the hotel offered us some visitor cards that gave us free access to a number of museums, which was really good! The room was very nice, spacious enough for 2 people with luggage, and it was very clean. They offered room service/cleaning every day + change of towels. The hotel also had toiletries, so no need to take any from home. The bed was comfortable, the linen and towels were of good quality and nice to use. The wifi was good, fast enough for video-conferencing. The breakfast was good and very varied, we could order eggs of our choice (sunny-sides with different fillings or omelettes), it was always very well cooked. Besides, the buffet offered enough of choices (yogurts, muesli, fruits, cheeses and meats, ham, salads, pastry, a lot of everything), all fresh and filled up once getting empty. We even had prossecco every morning for a good start into the new day! Dinners were also tasty and variuos, one could always find something to their liking or diet. The service during both breakfast and dinner was exceptional! Thank you!
    Guest review by
    Anna
    Russia
  • From US$186.46 per night
    Scored out of 10, guest rating 8.9
    Fabulous - What previous guests thought, 818 reviews
    Our stay at Hotel Tornacos at Hegyko was excellent. It has a small spa part, and even if we been in main season, was very relaxing. We choose yo have the breakfast and dinner including in the room price and those set menus were really feeling and delicious. Comfy bed and room which was nice amd tidy. The next day my wife had a meeting and they let her use their meeting room, which was highly appreciated, my wife had a great realaxing massage too. Thank you very much it was amazing stay, definitely will come back. Great surrounding area, Fertod with the Eszterhazy Castle is a must to see and very close, about less than 10mins drive
    Guest review by
    Ferenc
    United Kingdom
  • Scored out of 10, guest rating 8.7
    Fabulous - What previous guests thought, 39 reviews
    What an exceptional short-term stay - the room was beyond beautiful, stunning ambiance, loved the natural pool, the breakfast was outstanding, the dinner at the main restaurant exceeded every expectation, and the Greisslerei had a gorgeous and well executed menu. There was no imaginable wish that the team of Barbara and Alain didn't fulfill - most of them even without having to ask. We will certainly be back often and can already now not await the next stay. Thank you to everyone for turning our wedding anniversary trip into the most cherished memory.
    Guest review by
    Petra
    Austria
  • Scored out of 10, guest rating 9.0
    Superb - What previous guests thought, 638 reviews
    It’s our second visit. We were enchanted and fascinated again. The facilities are excellent. The service was, as a whole with little exceptions, very good. The food at breakfast and during dinner is at top level. The rooms are very well equipped. You have everyday for free at your disposal in your room’s fridge: water, beer, biolemonade, coke and other soft drinks.
    Guest review by
    Eva
    Bulgaria
  • Scored out of 10, guest rating 9.7
    Exceptional - What previous guests thought, 154 reviews
    Hammocks on the terrace, sunbeds, swimming pool and the style of small huts creates an atmosphere of holidays in a faraway island. Delicous breakfast consisting mainly of local foods, served on the terrace and complemented by fresh courses prepared by the owners - what more can one wish for?
    Guest review by
    Mike
    Czech Republic
  • From US$251.37 per night
    Scored out of 10, guest rating 9.0
    Superb - What previous guests thought, 861 reviews
    Nice interior decor, good breakfast, convenient location and friendly staff. Special gratitude goes to Lisa from the reception. Nice nature around and the opportunity to sit outside at the hotel’s terrace.
    Guest review by
    Marina
    Austria
  • From US$276.62 per night
    Scored out of 10, guest rating 9.4
    Superb - What previous guests thought, 72 reviews
    Very kindly staff , excelent breakfast and dinner , big pool , good parking , cycling roads next to the hotel
    Guest review by
    Dalibor
    Slovakia
  • From US$190.91 per night
    Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 1,213 reviews
    Very nice location, the outdoor pool is wonderful for the kids, free parking. We will come back for sure.
    Guest review by
    Sikošek
    Slovenia
  • Scored out of 10, guest rating 8.9
    Fabulous - What previous guests thought, 144 reviews
    Very friendly and attentive staff Excellent selection of quality wines Very tasty dishes and breakfasts
    Guest review by
    OM
    Czech Republic
  • From US$261.26 per night
    Scored out of 10, guest rating 9.1
    Superb - What previous guests thought, 549 reviews
    Lovely garden with pool. The breakfast was great. Very child and dog friendly with a relaxed atmosphere.
    Guest review by
    Nynne
    Denmark
  • Scored out of 10, guest rating 8.2
    Very good - What previous guests thought, 592 reviews
    Everyting was perfect, room, food,staff,location. We were very satisfied.
    Guest review by
    Peko-Loncar
    Croatia
  • From US$203.99 per night
    Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 1,603 reviews
    Position in front of the lake. Excellent food. Friendly staff.
    Guest review by
    andrea
    Italy
  • From US$294.01 per night
    Scored out of 10, guest rating 8.3
    Very good - What previous guests thought, 1,791 reviews
    Friendly staff Clean rooms Good breakfast
    Guest review by
    Rawad
    Lebanon
  • From US$315.27 per night
    Scored out of 10, guest rating 9.6
    Exceptional - What previous guests thought, 130 reviews
    deko, kind staff, cleanliness, breakfast !
    Guest review by
    Barbara
    Switzerland
  • From US$210.18 per night
    Scored out of 10, guest rating 9.2
    Superb - What previous guests thought, 247 reviews
    everything, we will definitely return! :)
    Guest review by
    Z
    Austria
  • From US$293.78 per night
    Scored out of 10, guest rating 9.3
    Superb - What previous guests thought, 490 reviews
    perfect place arounded by nature.
    Guest review by
    Georgiy
    Bulgaria
  • Scored out of 10, guest rating 6.8
    Pleasant - What previous guests thought, 297 reviews
    Nice room.Very close to the lake.
    Guest review by
    Emanuel
    Romania

Planning a trip? Get inspired by reviews of cities in Lake Neusiedl

  • 8.0

    Numerous cycle paths around the lake, lookouts, vineyards,...

    Numerous cycle paths around the lake, lookouts, vineyards, some restaurants around the cycle paths are closed even though Google shows them to be open. But there are occasional places to refill drinking water on the cycle paths. The bike paths are flat and suitable for everyone, but there is almost nothing in the shade for children, so you will spend the whole day in the fire if you come in the summer :) but to get wet you can jump into the lake - only from the beach for a fee, or you can get a card at the local accommodation for free entry. The disadvantage of the lake is very, very many mosquitoes in the early evening at the lake.
    Guest review by
    VitekVojkovsky
    Czech Republic
  • 10.0

    A great experience in a small town.

    A great experience in a small town. Very quiet, relaxing, and refreshing. Excellent breakfast and some great restaurant choices in town. Well worth the drive from Vienna. If you are a wine aficionado, this location must be on your bucket list. High-quality art work and personal touches in every room personally by the owner (forgot to say, she is awesome and the best host I've seen).
    Guest review by
    Prasad
    United States
  • 8.0

    Neusiedl town is a good place when visiting the lake and/or...

    Neusiedl town is a good place when visiting the lake and/or national park. A car or at least bicycle is needed, because everything is a little bit far. There are some restaurants and shops in the town.
    Guest review by
    Aleš
    Czech Republic
  • 10.0

    Illmitz is a great location for visiting the Neusiedler See...

    Illmitz is a great location for visiting the Neusiedler See National Park. It has a good choice of restaurants; our hotel (Hotel Post) did evening meals Thu-Sun, so we had a chance to try other restaurants on oher evenings (Heuriger Holzhammer Pusztascheune Illmitz, Antonios Hof). Before leaving we used the web site https://www.birdingplaces.eu/ which had good information on places to visit and what we might expect to see. The hotel itself also had a good booklet on local places to visit and wildlife and we bought an English language version. There is also a good National Park Information Centre.
    Guest review by
    Peter
    United Kingdom
  • 10.0

    Weiden am See is a town for a quiet but active stay.

    Weiden am See is a town for a quiet but active stay. It offers so many activities to the visitors that you are never bored. You can go cycling on special paths, visit the natural reserve nearby, enjoy the sun at the beach along with water activities, take a short trip to a nearby family park, pick strawberries directly from someone's strawberry farm, walk on the quiet streets and admire the nature, the plants and the neighbourhoods, go shopping in Parndorf, eat at local restaurants, go wine tasting and many more. It is a pleasure to spend time there, as a couple or a family with children.
    Guest review by
    Alexandra
    Romania
  • 6.0

    It's a small village.

    It's a small village. There is no much in terms of facilities. You will have to travel to Sopron or some other little towns not far from it if you want to do more than just a specific things as I did. I was there for a very specific reason and the place was close to where I needed to be. Otherwise one could choose Sopron and rent a car.
    Guest review by
    LBLA
    United Kingdom
  • 10.0

    A very picturesque area to explore with a bicycle.

    A very picturesque area to explore with a bicycle. The bicycle rental is unproblematic (you can pay not only in HUF but also in euros). The bicycle paths to nearby locations in Hungary (Sopron, Balf, Kópháza) and Austria (Mörbisch, St. Margarethen, Rust, Oslip) are very convenient. The location is also good for business travelers witha car: if you have some business to do in Sopron or Eisenstadt.
    Guest review by
    Krzysztof
    Poland
  • 10.0

    Perfect destination for families with children.

    Perfect destination for families with children. The lake is quite warm, shallow, the beach is nice, well equipped with playgrounds, possibilities to eat and drink, have a shower. In the town there are enough restaurants, supermarkets, often markets.
    Guest review by
    Peter
    Slovakia
  • 8.0

    Rust is small but very nice historical town with churches,...

    Rust is small but very nice historical town with churches, historical houses and town walls. On Hauptstrasse and close to Fischerkirche you can find nice wine bars as the town is wellknown for its wines. Also you can find good typical restaurants near Alten Stadttor (Seezeile). The town is good starting point to discover this part of Neusiedlersee region. Preferable by bike but you can also walk or by bus (free for Neusiedlersee card holders). In hot summer you can go to the lake (2,0 km from city center) to enjoy the watter activities on the lake or swipping pools. You can visit Mörbisch with local museum, wineries and lake beach. Going by bike is the best way.
    Guest review by
    Jiri
    Czech Republic
  • 2.0

    TERRIBLE PLACE, DO NOT BOOK!!

    TERRIBLE PLACE, DO NOT BOOK!! The condition of cleanliness and comfort was completely unacceptable and utterly disappointing. And until now the host showed no response to our messages. Going missing so they can avoid the problem. The issues we encountered are as follows: 1. Dirty Bedding: The bed linens had visibly hair, black stains, blood spots, and yellow discolouration. This is absolutely not acceptable. 2. Missing Bedding in One Bedroom: In one bedroom, we found a duvet and pillow in a drawer, but they were not covered. We had to put the covers on ourselves, which is clearly not part of the standard service. 3. Food Crumbs Under the Sofa Blanket: There were significant amounts of food crumbs hidden under the sofa blanket, indicating a complete lack of proper cleaning. 4. Uncomfortably Cold Temperature: Despite turning the heater to maximum, the apartment remained cold, forcing us to wear down jackets indoors. This level of discomfort is unacceptable. Including the shower boilers not working properly and we had to take cold showers. 5. Slow Wifi: Can't even load videos on tiktok, don't even try youtube. We arrived at 8 PM after a long journey, and given the condition of the apartment, it was too late for us to find alternative accommodations. While we are trying our best to adjust to the situation, we expect a refund due to the clear failure to provide the promised standards of cleanliness and comfort. I tried communicating with the property via booking.com, but their are not responsive, and showed no initiative in solving the situation. I felt very neglected and disappointed in this service.
    Guest review by
    Jiawen
    Singapore