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Playa del Carmen

3117 hotels

Tulum

3539 hotels

Puerto Morelos

314 hotels

Akumal

188 hotels

Xpu Ha

18 hotels

Chemuyil

35 hotels

Punta Allen

18 hotels

Balcheil

21 hotels

Paamul

2 hotels

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Sana Tulum Beachfront Boutique Hotel

Hotel in Tulum

Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area.

M
Milan
From
Austria
Every little detail is ART. From planning to execution, this is a architectual masterpiece! The staff is super friendly and the beach is amazing! We loved this place!!!
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 127 reviews
Price from
US$375
1 night, 2 adults
Check availability

Hotel Milam

Hotel in Tulum

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge.

M
Monique
From
Australia
This hotel is so amazing!!!! What I liked most about this property is how luxurious and homely it feels. From the moment you arrive the staff are so lovely and attentive the entire time. The place is decorated so beautifully you just want to take photos everywhere you go. The pool in the room is a once in a lifetime experience. The food at the restaurant was perfect and there is a cute boutique at the front. The hotel itself is really perfect and adds to the bohemian experience of being in Tulum.
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 225 reviews
Price from
US$341.32
1 night, 2 adults
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Terasu Riviera Maya Hotel & Spa, en Xcaret

Hotel in Playa del Carmen

Terasu Riviera Maya Hotel & Spa, en Xcaret features free bikes, outdoor swimming pool, a garden and restaurant in Playa del Carmen.

K
Karolina
From
Canada
Very unique beautiful place in the jungle. Peace and tranquility. Well maintained. I just love to drink my morning coffee there in the garden.Bonus for opportunities to see monkeys on the trees.Walking distance from Xences ( amazing place to visit). Nice bakery on the street.For sure we will be back one day.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 290 reviews
Price from
US$188.85
1 night, 2 adults
Check availability

Oom Bubble Boutique Riviera Cancun - Adults Only

Hotel in Puerto Morelos

Located in Puerto Morelos, 18.8 km from Playa Puerto Morelos, Oom Bubble Boutique Riviera Cancun - Adults Only provides accommodation with a restaurant, free private parking, an outdoor swimming pool...

C
Catarina
From
Portugal
The staff was super friendly and nice to us. the ambience is amazing. The place is better looking than the photos - you have an amazing bed area in the swimming pool. There’s also one private cenote you can swim in.
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 317 reviews
Price from
US$310.61
1 night, 2 adults
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Itza Hotel Akumal

Hotel in Akumal

Located in Akumal, Itza Hotel Akumal features an outdoor swimming pool, shared lounge, terrace, and free WiFi throughout the property.

S
Sara Johanna
From
Netherlands
Great location. Kind staff. Very clean.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 460 reviews
Price from
US$17.52
1 night, 2 adults
Check availability

Magic Xcacel Tulum

Hotel in Chemuyil

Situated in Chemuyil, 19 km from Tulum Archeological Site, Magic Xcacel Tulum features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

M
Merlin
From
Germany
This accommodation was absolutely fantastic! From the very beginning, Esther warmly welcomed us, provided all the information we needed, and proactively took care of everything. The property is stunning and impeccably maintained, with beautiful rooms, warm shower water, a pool, hammocks, bean bags, and more. The breakfast was delicious and always more than enough. We highly recommend having a car, as it makes exploring the surrounding area much easier. Overall, this is a fantastic place to stay, and we would recommend it to anyone. We’d love to come back ourselves! It’s the perfect choice for anyone looking to escape the hustle and bustle of Tulum and truly enjoy a relaxing vacation.
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 123 reviews
Price from
US$92.03
1 night, 2 adults
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Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Hotel in Tulum

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an...

A
Alvaro
From
Portugal
the integration of the houses in the nature, the decoration of the common spaces and rooms, the privacy, the natural feeling, the green everywhere! It was great !
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 493 reviews
Price from
US$407.71
1 night, 2 adults
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Botånica Tulum

Hotel in Tulum

Set in Tulum, 3.1 km from Tulum Archeological Site, Botånica Tulum offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

C
Clara
From
Denmark
Gorgeous property, delicious breakfast, free bikes to use, great bar, and super helpful friendly staff - I will be back!
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 838 reviews
Price from
US$98.75
1 night, 2 adults
Check availability

Layla Tulum - Adults Only

Hotel in Tulum

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar.

D
Denis
From
Croatia
Nice hotel, on great location in Tulum center. Very friendly and helpful staff.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 506 reviews
Price from
US$171.43
1 night, 2 adults
Check availability

Valhalla Residences by Biwa

Hotel in Tulum

Located in Tulum, 6.2 km from Tulum Archeological Site, Valhalla Residences by Biwa provides accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge.

C
Carina
From
Germany
Safe and quiet area. Everything was spotlessly clean. Towels and linen white and soft. Seems to be quite new, too. I think I must have been the first one to cook in that kitchen. Antonietta was exceptionally friendly and helpful.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 165 reviews
Price from
US$69.76
1 night, 2 adults
Check availability
See all 5223 hotels in Riviera Maya

Most booked hotels in Riviera Maya in the past month

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Popular with guests booking hotels in Riviera Maya

Scored out of 10, guest rating 8.0
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Popular with guests booking hotels in Riviera Maya

Scored out of 10, guest rating 8.0
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Scored out of 10, guest rating 7.8
Good - What previous guests thought, 270 reviews

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Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 299 reviews

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Scored out of 10, guest rating 8.2
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Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 807 reviews

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Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 221 reviews

Popular with guests booking hotels in Riviera Maya

Scored out of 10, guest rating 7.0
Good - What previous guests thought, 1,184 reviews

Popular with guests booking hotels in Riviera Maya

Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,700 reviews

Popular with guests booking hotels in Riviera Maya

Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 1,585 reviews

Riviera Maya's best hotels with breakfast

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 498 reviews

Located in Tulum, 5.3 km from Tulum Archeological Site, Una Vida provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

From US$367.74 per night
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 112 reviews

Set in Akumal, 28 km from Tulum Archeological Site, Maya Eco Village offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. 35 km from ADO International Bus...

From US$226.61 per night
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 219 reviews

Offering a year-round outdoor pool and views of the pool, Hotel Tiki Tiki Tulum is situated in Tulum in the Quintana Roo Region, 5 km from Tulum Archeological Site. Guests can enjoy the on-site bar.

From US$216.66 per night
Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 263 reviews

Offering an outdoor lagoon pool, B&B Villa Morena EcoLiving is a eco-friendly hotel powered by solar panels. located in Akumal, only 3 km from the beachfront.

From US$193.64 per night
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 509 reviews

Set in Tulum, a few steps from South Tulum Beach, Los Arrecifes offers accommodation with a garden, free private parking, a private beach area and a restaurant.

From US$703.31 per night

Casa Malca

Hotel in Tulum
Breakfast options
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 381 reviews

Casa Malca is located on an unspoiled beach in Tulum, on the edge of the Sian Ka’an Biosphere Reserve. It offers a bar-restaurant, tropical gardens and stylish accommodation with air conditioning.

From US$1,709.93 per night
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 233 reviews

This hotel is located on one of the nicest beaches in Tulum, Mexico. The hotel offers a secluded location, guest rooms with free WiFi, an on-site restaurant and the Ziggy's Beach Club.

From US$570.79 per night
Scored out of 10, guest rating 9.9
Exceptional - What previous guests thought, 44 reviews

Located in Tulum, 8.4 km from Tulum Archeological Site, NABOA Hotel Tulum provides accommodation with an outdoor swimming pool, free private parking, a garden and a restaurant.

From US$706.67 per night

Budget hotels in Riviera Maya

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 532 reviews

Located in Puerto Morelos, 48 km from ADO International Bus Station, Hokhmah Heart Hotel provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 43 reviews

Set in Tulum and with Tulum Archeological Site reachable within 5.9 km, Blue Veleta offers express check-in and check-out, rooms, an outdoor swimming pool, free WiFi throughout the property and a bar.

From US$75.02 per night
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 1,098 reviews

Ideally located in the centre of Playa del Carmen, Coco Live Suites offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden.

From US$91.88 per night
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 1,175 reviews

Located in Tulum, 4 km from Tulum Archeological Site, Motto By Hilton Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre.

From US$139.85 per night
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 2,036 reviews

In a prime location in Playa del Carmen, Hotel 12 BEES by Kavia offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. This 3-star hotel offers a bar.

From US$66.39 per night
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 2,139 reviews

Boasting a terrace, WIN DAY Playa - Hotel Express is situated in the centre of Playa del Carmen, 1 km from Playa del Carmen Beach.

From US$87.75 per night
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 1,580 reviews

Ideally set in Playa del Carmen, La Pasion Colonial Hotel Boutique By Bunik features air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden.

Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 1,692 reviews

Attractively situated in the centre of Tulum, XscapeTulum features air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a shared lounge and room service.

From US$104.92 per night

Hotels in Riviera Maya that you can book without a credit card

Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 326 reviews

Situated in Puerto Morelos, Suites Valentina has a terrace, restaurant, bar, and free WiFi throughout the property.

From US$109.17 per night
Scored out of 10, guest rating 9.9
Exceptional - What previous guests thought, 114 reviews

Conveniently set in the centre of Playa del Carmen, Casarte Boutique Hotel provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a terrace.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 490 reviews

Situated conveniently in the centre of Tulum, Aldea San Lam - Oasis Of Tulum offers free WiFi throughout the property, an outdoor swimming pool and free private parking for guests who drive.

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 130 reviews

Situated in Tulum, a few steps from South Tulum Beach, Libelula Tulum Beachfront Hotel features accommodation with a garden, free private parking, a private beach area and a terrace.

Casa Altamar

Hotel in Tulum
No credit card needed
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 273 reviews

Situated in Tulum, a few steps from Tankah Bay Beach, Casa Altamar features accommodation with an outdoor swimming pool, free private parking, a garden and a private beach area.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 5 reviews

Conveniently situated in the Centro district of Playa del Carmen, Perfect Place 211 is set 2.8 km from Church of Guadalupe, 48 km from Xel Ha and 33 km from Kantenah Bay.

Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 5 reviews

Situated in Tulum, 7.2 km from Tulum Archeological Site, Yum Kaax Boutique Villa features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

Scored out of 10, guest rating 9.6
Exceptional - What previous guests thought, 6 reviews

Located in Tulum, within 6.1 km of Tulum Archeological Site and 1.9 km of Tulum Bus station, Private pool and rooftop for 3 provides accommodation with a terrace and as well as free private parking...

FAQs about hotels in Riviera Maya

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Papaya Playa Project, Tulum, a Member of Design Hotels

Tulum
From US$644.01 per night
Scored out of 10, guest rating 7.5
Good - What previous guests thought, 154 reviews
Service: I spent one night at Papaya Playa Project in a beautiful Casita with a rooftop pool, and it was truly unforgettable. There is something about this place that captures the authentic soul of Tulum. The sound of the waves, the scent of the jungle, and the warmth of the people blend perfectly to create an atmosphere that feels both wild and deeply peaceful. Watching the sunrise from my rooftop pool felt like witnessing the world come alive. The sea in front of me, the palm trees swaying in the breeze, and the soft rhythm of nature all around me created a feeling of pure magic. What I loved most about Papaya Playa Project is its energy. It is not just a hotel; it is a place that makes you feel part of Tulum itself. Everything here feels genuine, earthy, and real. It is a space to disconnect from everything and reconnect with yourself. My stay was short but soul-stirring. I left feeling renewed, inspired, and with a piece of this beautiful place forever in my heart.
Guest review by
Montse
Mexico

Diamante K - Inside Tulum National Park

Tulum
From US$196.37 per night
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 924 reviews
I absolutely loved my stay at Diamante K. The resort is tucked inside a Natural Park, and you truly feel immersed in nature from the moment you arrive. The cabańas are beautifully designed—thoughtful, minimal, and perfectly integrated with the surroundings. You can literally hear the sea from your room, which makes waking up and falling asleep an experience on its own. The whole place has such a peaceful, effortless beauty. It feels charming and grounded, like a seaside escape that still respects the nature around it. What made my stay even more special was the staff. Everyone was extremely kind, but I have to give a special mention to Riccardo at reception. He went the extra mile every single time and made me feel genuinely taken care of. It’s rare to find such warm, attentive service. If you’re visiting Tulum and want a place that’s beautiful, serene, and truly connected to the sea and nature, Diamante K is absolutely worth it. I loved every moment.
Guest review by
Joanna
Spain

Iberostar Waves Tucan - All Inclusive

Playa del Carmen
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 295 reviews
Gorgeus hotel, and a great value for your money. Iberostar Tucan is a great resort and its location is superb. Just around 40 minutes walking of Playa del Carmen's 5th Avenue (or 10 min by Taxi), the hotel features a lot to do, a lovely pool which is spacious and a beach with plenty of palapas to chill and relax. I think considering the price we paid it was a great deal, special considering similar all inclusive resorts in the area. It is not a very huge resort but I see that as a pro rather than a con, since the walking distances from the rooms to the beaches is not a lot even if your room is one of the "farthest away" The food here is also really great, tasty and there are plenty of options available. One last pro that I want to mention is the vast amount of cats around the hotel.
Guest review by
David Armando
Mexico

Ahau Tulum - Beachfront Hotel

Tulum
From US$740.80 per night
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 111 reviews
Ahau is located on the beachfront within walking distance from various restaurants, bars, beach clubs and stores - the beach is pristine with soft white sand and clear blue ocean! The rooms are clean with comfy beds, the restaurant makes the most amazing food, mezcalitas and the staff are helpful and friendly. Looking forward to staying at Ahau again on my next visit to Tulum!🙌🏼
Guest review by
Robynn
South Africa

Catalonia Playa Maroma - All Inclusive

Playa del Carmen
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 721 reviews
I love so many things that I will booked it again, to spend there some more day for my actual trip in Mexico. The food, the location, the staff, the service and facility all top!! Also the drink included made with premium licoer brand.
Guest review by
Gabriele
United Kingdom

Iberostar Waves Quetzal - All Inclusive

Playa del Carmen
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 135 reviews
Loved the jungle aspect, it made things feel like there was a distance when the reality everything was close by. The staff were great and friendly and wanted to help even when things went wrong. The resort was incredibly clean.
Guest review by
Jayne
United Kingdom

Azulik - Adults Only

Tulum
From US$389.21 per night
Scored out of 10, guest rating 7.2
Good - What previous guests thought, 331 reviews
Amazing ariceture and location. The hole hotell is a like a mussuem. Its very expencive with everything for food to the room but worth visiting.
Guest review by
Agneta
Norway

Iberostar Waves Paraíso Beach - All Inclusive

Puerto Morelos
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 143 reviews
Beautiful property. Although it was busy, the property is so big, it never felt crowded! Getting around is easy with the shuttle service.
Guest review by
Donavyn
Canada

Grand Riviera Princess - All Inclusive

Playa del Carmen
From US$847.98 per night
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 1,291 reviews
Very Friendly crew. Nice , clean a lot to do in the resort and around.... Nice for couples and for family with kids.
Guest review by
Matat
Israel

BlueBay Grand Esmeralda-All Inclusive

Playa del Carmen
From US$340.31 per night
Scored out of 10, guest rating 7.1
Good - What previous guests thought, 942 reviews
Friendly staff especially Janet on concierge. Food & drink very good. Day & nightime entertainment. Lovely pools.
Guest review by
SANDRA
United Kingdom

Hotel Xcaret Mexico All Parks All Fun Inclusive

Playa del Carmen
From US$1,620 per night
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 963 reviews
Best resort with kayak in same hotel, culture enrichment, great food and options.
Guest review by
Francisco
Mexico

Casa Malca

Tulum
From US$1,709.93 per night
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 381 reviews
There is no description! Number one in the Tulum area! Excellent in everything!
Guest review by
Lefteris Abazis
Greece

Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only

Playa del Carmen
From US$2,576.40 per night
Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 54 reviews
Breakfasts were great! Dinners super! The stall exceptionally friendly
Guest review by
Ronald
United States

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Playa del Carmen
From US$1,155.20 per night
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 25 reviews
Firstly the staff are amazing, food is out of this world.
Guest review by
Seth
United Kingdom

Nômade Temple Tulum

Tulum
From US$625 per night
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 276 reviews
Wellness activities , facilities, staff, location.
Guest review by
Ana
Brazil

Dreams Riviera Cancun Resort & Spa - All Inclusive

Puerto Morelos
From US$780 per night
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 238 reviews
Everything. We enjoyed it to the fullest!
Guest review by
Stefanie
Switzerland

Planning a trip? Get inspired by reviews of cities in Riviera Maya

Scored out of 10, guest rating 2.0

Do not stay here! How this is a 7* is a mistake.

Do not stay here! How this is a 7* is a mistake. Stayed 5 days. Zero hot water the entire stay. The photos on booking.com and NOT correct. No pool. No entrance. I booked a “king bedroom suite” did not even come close to description. No sofa, no kitchen. No room cleaning. This should be a hostel rating not a hotel. Staff was friendly but do not stay here
Guest review by
Sheila
Canada
Scored out of 10, guest rating 4.0

Tulum could be an easy place to avoid.

Tulum could be an easy place to avoid. The sea beaches are mostly inaccessible and are not at all worth visiting. There are few Cenotes around that are really good. Rather spend time in Cancun (for sea beach) and multiple Mayan Archeological sites in Yucatán.
Guest review by
Durga
United States
Scored out of 10, guest rating 8.0

Puerto Morelos is a laid-back little beach town away from...

Puerto Morelos is a laid-back little beach town away from the busy-ness of Cancun, and easy to access. A friendly vibe and lots of inviting restaurants (check out Peninsula and King Taco!) and a handy supermarket. A perfect springboard for our trip inland into the Yucatan.
Guest review by
Hoadley
Scored out of 10, guest rating 10

My FAVORITE cenotes were at Sac Actun and Ecopark Kantun Chi...

My FAVORITE cenotes were at Sac Actun and Ecopark Kantun Chi. Sac Actun requires a guide, but it's not as expensive as some of the other places. The cenote is beautiful and they provide you with wetsuits (which helps a LOT with the cold) and goggles. It was a very cool experience. Ecopark Kantun Chi has 5 cenotes but we bought the entrance that allows you to go 4 of them without a guide. For us, this was perfect because we could spend as much time as we wanted at each spot and they were all so different and beautiful. I loved #3, which was an open sky cenote with a waterfall and #4, which was a really cool cave with spots where the sunlight streamed in from above. We got to see some lobsters there too. Also a very cool feature is that there are kayaks in several of the cenotes so you get to explore them that way as well. Another cool spot was Languna Yal Ku where we got to snorkel in calm water and see so many different types of fish. I highly recommend wearing clothing that covers your arms and legs since sunscreen isn't permitted and you are directly exposed to the sun the whole time. For meals, we enjoyed traveling to both Akumal Pueblo (for some simple and cheaper meals) and Akumal Playa on the other side of the road for some more variety.
Guest review by
Natasha
Scored out of 10, guest rating 10

Wonderful property , excellent location on the Marina with...

Wonderful property , excellent location on the Marina with many excellent restaurants. Staff work very hard , friendly and welcoming. Favorite place to stay when visiting this lovely gated community.
Guest review by
June
United States
Scored out of 10, guest rating 2.0

This hotel is not for families, it was way to much noise all...

This hotel is not for families, it was way to much noise all night long drunk people scream in the hallways , our door was nock at 1-3 in the morning woke up our children age 2y, 6y, 8y. The staff were so helpless, unfriendly and rude. Every time we had to eat was so stressful cause the waiters will be so mad and we will ask for things like water they will take for ever to give to us. It was a buffe every time but water wasn’t available or even a spoon. They drop drinks next to ur table they didn’t clean it the whole breakfast we were there, i was so afraid any of us will fall down. Front Thea people never knew the answer. Overall we were so disappointed. It feel like a super cheap hotel, full of a lot of drunk people. I read bad reviews and didn’t payed attention but I wish I did. I’m not happy at all with this hotel experience and I’m not planing to eve go back. The ocean was the only thing was good about our trip.
Guest review by
Dorcas
Bahamas
Scored out of 10, guest rating 8.0

Small typical town for the area without many tourists.

Small typical town for the area without many tourists. A couple of good local options for simple restaurants (we ate at Los Primos) which offered good food at reasonable prices. Felt perfectly safe to walk/drive around after dark here as well.
Guest review by
Connie
Belgium
Scored out of 10, guest rating 6.0

Punta Allen seems to be a virgin place in Mexico.

Punta Allen seems to be a virgin place in Mexico. Not many tourists not many places like restaurants or shops. Its full of sargaso and at the moment properties cant deal with it and many of them are on the beach. But you can have nice excursions to see dolphins at the nature ,we took the fishers boat and went to see dolphins and turtles do some snorkel,kids loved it! But this place is far and the road is not good.
Guest review by
Travels Expert
Lithuania
Scored out of 10, guest rating 6.0

The restaurant needs better management, Service was terrible...

The restaurant needs better management, Service was terrible most of the guests had to wait almost 2 hours to be served with breakfast. I got tired of that service and started to have breakfast, a better breakfast somewhere else.
Guest review by
Walter
United States
Scored out of 10, guest rating 4.0

By far the best thing about Playa del Carmen is the close...

By far the best thing about Playa del Carmen is the close proximity to cenotes. They are amazing water filled caves that you can explore, but you'll always need to do so with a guide. Otherwise, Playa del Carmen is pretty whatever. Kinda fun if you're looking for touristy party bar vibes (like Hard Rock Cafe type stuff), but generally it feels like a tourist trap for the most part. There are soooo many scammers here and it's really hard to tell what is a legitimate official group or just another scammer. For example, the Tulum national park entrance is filled with people selling tickets and tours as if they are park employees, but they are not. They even have constructed a fake security gate entrance to make it appear you must buy tickets before entering the park area, and of course the tickets they sell are about 4x the actual price. The beaches could be nice if they weren't filled with garbage. This is likely because many street food vendors and restaurants serve styrofoam and plastic utensils that frequently end up on the beach and broken into tiny bits. So the beaches are actually quite ugly as a result. Tren Maya is pretty useless since they decided to construct it miles inland from the towns, so it just leaves you in the middle of the jungle. Overall, I mostly just felt like I was being ripped off every day I was in Playa de Carmen and the area around it. I'd only recommend visiting a cenote or two and leaving for some place nicer.
Guest review by
Michael
United States

Research, refine and make plans for your whole trip

Hotels in Tulum

Thinking about which towns and cities to visit during your trip to Riviera Maya? Try Tulum, a popular choice with guests.

Hotels in Playa del Carmen

A popular choice with guests visiting Riviera Maya.

Cheap holidays in Tulum

Book the best flights, stays and more – all in one place

Hotels in Mexico

Set off to explore the whole country.

Car hire near Tulum International Airport

Pick up your rental car as soon as you touch down.

Hotels in Huatulco

Discover another popular destination within Mexico.

Hotels in Los Cabos

Hit the road and make the most of your trip by discovering another popular destination within Mexico.

Flights to Riviera Maya

Reaching Riviera Maya just got easier!