Search ryokans in Niigata

The room is cozy and the onsen is very nice. Most importantly, all staff were helpful especially when I lost my car key. They arranged a car to pick me back and on the next day, took me to find it. Luckily, it was found and I was so blessed to choose this ryokan. Highly recommended!

This hotel has the best location , walkable from echigo station, and close proximity to many restaurants and nearby ski slopes. Hotel breakfast was good , wide spread. We tried their dinner buffet, it was very good too though little over priced. The best part was the onsen, loved the outdoor onsen in the snow, wasn’t too crowded. Morning was empty.

Traditional and luxurious property, most friendly and welcoming staff, large and comfortable room, awesome private onsen, complimentary rice balls and edamame for dinner

My brother and I were looking to experience a traditional Ryokan whilst we stayed in Japan. We stayed in a modern Ryokan in Kyoto and were quite dissapointed by our experience so we changed our travel plans to stay here for a night in the last week of our three week trip. It was the best decision we could have made! Koshi no yado Takashimaya offer a service of collecting you from the local shinkansen station and then also returning you there upon your depature. Without this service we wouldn't have been able to stay as it was a 30min drive each way and would have required a car to get there. The communication to staff of our arrival times and responses were exceptional. I believe this location had been recently listed on Booking.Com, as the there was little English and the staff commented that had had very few foriengers stay previously. Google translate was super helpful in this instance. This is 100% a hidden gem and well worth the visit! We enjoyed a lovely dinner service of 9 courses in our room, where we got to try puffer fish, with a friendly waitress delivering each course. Then the a staff member made our futons after dinner, for us to sleep on the floor with pebble pillows. The onsen was fantatsic! Amazing to be able to experience this, and there were rooms with private onsens for those who wanted them. We then had a traditional breakfast the next day in the dining room, again amazing food. Only thing to be aware of is that the drinks in the fridge are not complimentary, and will be charged to your room. The value for money for this experince was incredible! It was well worth spending a bit more and venturing out to the country side to enjoy this inn which had lots of character and lovely staff. We were given Japanese socks complimentary upon departure. Plus they had a cute gift shop at the inn as well. If you are thinking about making the trip to stay here - do it! It is only an hour and a half from Tokyo via train. One of the highlights of trip!

The wonderful people working at Koase was our highlight! Tomoko, Koya, Sayaka and Miwako recieved us very well and they were all excited to have us over. They even took us for a tour to say hello to the mayor of Aga 😂 Also a special thank you to Tomoyuki for managing our bookings 🙏

It's an excellent place to stay to enjoy the tranquility and beautiful scenery. The service is attentive and the dinner is good.

I had the privilege of staying at Kutsurogion, and it was truly an unforgettable experience. The staff service was exceptional - every detail was meticulously taken care of, and the staff went above and beyond to ensure a comfortable stay. The food was absolutely delicious, and the onsen (hot spring) was incredible. I was thoroughly impressed by the high standards of this establishment. I would highly recommend Kutsurogion to anyone looking for a luxurious and relaxing getaway while value for money. 10 stars isn't enough - I'd give it 100 stars if I could!"

Excellent services, they really make you feel like a VIP to the hotel, they welcome you to your room with welcome cake and drink of your choice and do the checking in the dining room of your room, a big thank you to everyone that served us, all of you did more than a great job, amenities from ferragamo and la mer, good breakfast, close to a number of ski resorts, walking to the hotel form the station takes 5-10 mins only depending on how much you are carrying, they can send a shuttle to pick you up if you call them anyways, the room is huge with private indoor and outdoor onsen.

Location and food provided was excellent

Nice location by the sea outside of Niigata, the dinner buffet is huge, and the apple pie and pizza the best!