Very good - What previous guests thought, 2,304 reviews
Very good · 2,304 reviews
Customer service was great! Stephanie at the front desk was awesome. The check in with her went very smooth. We could see the Charlotte night lights from our room, a beautiful site. The heater wasn't working on the first night, Ray from the maintenance dept repaired within minutes. He was very professional. The Sheraton will be our go to hotel whenever we are in Charlotte.
Very good - What previous guests thought, 2,304 reviews
Very good · 2,304 reviews
I was charged $25.00 to park at the hotel. Not valet, mind you. Self-parking. That is unmitigated bullshit and will result in me avoiding Sheratons in the future. I hope the $25.00 was worth it.
Very good - What previous guests thought, 309 reviews
Very good · 309 reviews
shuttle to airport. Called 888 number that appeared to be the Sheraton Airport in Charlotte, NC and got an agent with a thick Indian accent who was very hard to understand. The confirmation number he gave me didn't seem to show up in the computer when I checked in.
w
Guest review by
william
Solo traveller
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